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Work experience

Support manager

from 04.2026 to 07.2026 (4 months)
PAW-CHAMP, Дистанційно (Послуги для населення та бізнесу)

• solving email tickets;
• speaking with customers from USA and providing them support;
• processing chats with clients;
• organizing refunding for clients according to flow;
• entering information in zendesk system.

Serviceman

from 12.2024 to 01.2026 (1 year 2 months)
Military unit of the Armed Forces of Ukraine, Київ (Охорона, безпека)

Platoon commander

Logistic manager

from 08.2020 to 12.2024 (4 years 5 months)
Svit Bud LLC, Київ (Оптова торгівля, дистрибуція, імпорт, експорт)

- search and organization of transport for delivery of goods across Ukraine;
- search and organization of transport, collection of documents for the broker for delivery goods to Ukraine;
- Documentation maintenance, provision of invoices from carriers for payment, control of timely payment of invoices;
- analysis of product balances in branches and movement of goods between branches in order to achieve the required quantity;
- distribution of goods between branches upon arrival of goods in accordance with sales of branches;
- Work with 1C.

Logistics Manager

from 03.2020 to now (6 years 5 months)
Фора, Київ (Wholesale, distribution, imports, and exports)

•Analyze balances and sales of goods;
•Order the product;
•Work with assortment and suppliers (coordination of deliveries, work with deliveries, approval of penalties);

Java Expert

from 09.2018 to now (7 years 11 months)
GlobalFreelance.ua, Київ (IT)

making tasks and applications of different levels of complexity

Logistics Manager

from 09.2017 to 03.2020 (2 years 7 months)
SystemGroup, Kyiv (Trade and repair)

• Control of shipments and deliveries of goods by transport;
• Drawing up schedules for transport;
• Control over the receipt and payment of invoices from subcontractors

Main specialist of Roadside assistance department

from 09.2013 to 09.2017 (4 years)
Garant-ASSISTANCE, Київ (Автобізнес та автосервіс)

•Collection and submission of statistical information;
•Invoicing foreign partners;
•Control of receipts of monetary funds;
•business correspondence with foreign partners;

Phone operator in Roadside Assistance Department

from 09.2012 to 09.2013 (1 year)
Garant-ASSISTANCE, Київ (Автобізнес та автосервіс)

- Receive calls and organize assistance services for Ukrainians and foreign clients
- manage cases in 1C.

Specialist of the department of emergency commissioners

from 09.2007 to 04.2008 (8 months)
Generali Garant, Kyiv (Finance, banking, and insurance)

•Calculation of the cost of car repair;
•Inspection of damaged vehicles.

Education

State University of Infrastructure and Technologies

Specialty: "Information Technologies", Kyiv
Higher, from 2014 to 2018 (4 years)

Bachelor degree in Information Technologies

National Technical University of Ukraine

Faculty of Management and marketing, Kyiv
Higher, from 2002 to 2007 (5 years)

Master’s degree in Marketing

Additional education and certificates

Prog.kiev.ua (JAVA ООP)

2017, 3 months

Prog.kiev.ua (JAVA START)

2017, 2 months

Broadway Language Centre (General English - Intermediate Level)

2012, 2 years

Prog.kiev.ua (JAVA Pro)

2018, 6 months

Knowledge and skills

• MS Excel
• MS Word
• MS Office
• 1С
• Пользователь Internet
• MS PowerPoint
• HTML
• Java
• CSS
• SQL
• Java Core
• Java SE
• Організація міжнародних перевезень

Language proficiencies

English — advanced