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Work experience

General Manager

from 10.2013 to now (10 years 7 months)
Delice, Львів (Hotel & Restaurant)

General Manager
Oct 2013 - present time (4 years 1 months)
DELICE, Готельно-ресторанний комплекс (http://www.hotel-delice.com.ua)
Started in October 2013 as a hotel consulter by setting up the B2B & B2C sales, adjusting the pricing strategy,
implementation the standarts of Reception & houskeeping services. After 2 years of hotel consult was offered a GM
position.
As a General Manager
Planed, directed and organized the entire hotel & restaurant services, while taking a strategic proactive approach and
planning ahead so the hotel and restaurant maximizes its profits.
Supervised the entire hotel & restaurant functions such as: finance & budgeting, HR, sales, marketing, reservations,
reception, housekeeping, food and beverage departments.
During 3 years of consulting and management, increased the avarage room occupancy from 35% in 2013 (hotel built in
2009) to 80% in 2016 and enlarged revenue by 350% (2013 vs 2016) through the development of new strategies and
effective management of all departments.

Chief of Marketing, Sales & Development departments

from 02.2012 to 02.2015 (3 years)
Nobilis, Львів (Hotel & Restaurant)

Started work as a outsourser with implementing my own ideas of hotel undirect sales & high level positioning. Ensured the
on-line reputation of hotel, gained some Ukrainian and international hotel awards, became a member of 5* hotel alliances.
Established the cooperation with concierge services and VIP Banking services.After 5 months as a outsourser held the
position of Conference and Sales manager. Started the cooperation with MICE & Incentive agencies, electronic Sales
channels (Orbitz, Expedia, Splendia, Lanyon, Kayak, Agoda, Hotelbeds), travel agencies.
From January 2014 additionally headed the marketing department where organized and supervised all marketing activities
(advertising, printed materials, adherence brand book, marketing events and festive events). Supervised the Sales,
Marketing and Development department.
Started the work from an opening of the hotel our team in second year reached the yearly occupancy of 50%.

Private Enterpreneur

from 09.2011 to 04.2012 (7 months)
Cardinal, Львів (Retail stores)

Under the franchise openned 2 retail stores selling cornices, rolled curtains, shutters. After reaching the ROI, sold the
stores with a profit

Service manager of individuals and entities

from 02.2011 to 09.2011 (7 months)
Credit Dnipro, Львів (Finance, banking, and insurance)

Was the focal point to assist the bank clients, ensuring that they receive the maximum services the bank can offer and are
satisfied with services of bank now and in the future.
• Established targets and designed strategies to achieve them on time.
• Monitored latest government rules and regulations to keep all policies in order.

Education

Ivan Franko Lviv National University

International Relationships, Львів
Higher, from 2005 to 2010 (4 years 8 months)

Master in International Economic Relationships, Translator

Additional education and certificates

University of Helsinki, Borders & Identities in Europe

2009, 1 month

Institutional Visit to: European Parliament, Council of Europe, International Court on Human Rights, NATO, European Commission.

2009, 1 month

Knowledge and skills

Language proficiencies

• English — advanced
• Russian — fluent
• Polish — advanced
• French — beginner
• Ukrainian — fluent

References

Andriy Leda

Andriy Leda

General Manager, Nobilis

Additional information

Goal-oriented, critical, yet creative thinker . Seeking employment with an "outside of the box"
thinking in well-recognized international corporation offering challenging and growth opportunities.
Looking to use my professional skills and acquired experience to exceed company goals.
Driving license: Categories: A,B,C.
Interests: Travelling (visited 25 counties), skiing, spending time with my with my family, wining &
dining.