Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/4332514/

Work experience

Account manager / project manager / UX/UI Designer

from 06.2025 to 07.2026 (1 year 2 months)
Umvert, Remote (IT)

Umvert is an international IT company that specialises in providing a wide variety of IT solutions for clients, such as website design and development, web and mobile app development, custom plugin development, API solutions, etc.

Here's a recommendation letter from the CEO:
https://drive.google.com/file/d/1jZs6S96hwzgF11I-Ek-xh4EjI8TGEVln/view?usp=sharing

My personal website: https://bri899.github.io/Bridget-Ikhalea/
Telegram: t.me/brikh_56
Email: [open contact info](look above in the "contact info" section)

I started my journey at Umvert as a Project Manager and was quickly promoted to Account Manager. Here were some of my responsibilities and achievements:

- With my background in design, I created mockups and prototypes for the company's client projects;

- I helped to review and provide feedback on all clients' designs, which were created by the company's other designers;

- I managed all projects from the beginning of the lifecycle to the end;

- I set up the company's project management platform and created instructional videos for the team on how to use it;

- I created the lifecycle structure for the company's projects and added the relevant information for each project;

- I led regular meetings with the various teams to stay abreast of the progress of each project and to identify any blocks;

- I communicated with clients regularly to keep them updated on the progress of their projects;

- I scheduled and led presentations during client calls to present new designs, flows, features, updates, etc;

- I sent follow-up and summary emails to clients after meetings;

- Stayed in contact with clients to request for any new materials or clarifications that the developers need;

- I was responsible for reviewing and QA-ing all completed projects (websites, apps, etc);

- I reported any bugs found during the QA phase and provided detailed, relevant feedback on how to fix them;

- I helped to create detailed articles and guides in the company's knowledge base;

- I created training materials and led training sessions for new employees.

Design lead / UX/UI designer

from 03.2024 to 01.2025 (11 months)
Presidio Analytics, Remote (Marketing, advertising, and PR)

Presidio Analytics is an international marketing company based in Singapore and Malaysia. As the lead UX/UI designer at Presidio Analytics, my core responsibilities included:

- Designing responsive, cutting-edge, user-friendly website mockups for the company's clients;

- Creating website and marketing designs for the company's internal brands (Conscious Folks, Presidio Analytics, Freedom Flames, Innerfyre, etc);

- Scheduling meetings and presenting design prototypes to clients during calls;

- Providing consultations for clients to improve their user experience;

- Communicating with clients about designs, updating clients on changes, etc;

- Creating design questionnaires, decks and documents to facilitate our collaborative lifecycle.


As the design team leader, my responsibilities included:

- Managing and monitoring the entire project lifecycle from the design phase to development, copywriting and QA;

- Creating, assigning and monitoring tasks on our project management platform: Asana

- Collaborating with the DevOps team leader and other departments;

- Organising internal meetings to facilitate collaboration amongst teammates;

- QA and reviewing the development of websites, reporting bugs and providing detailed feedback on ways to resolve them;

- Helping junior designers and interns get settled in;

- Organising and conducting training for design interns
- Reviewing and providing feedback on junior designers' and interns' designs;

- Communicating with the project manager, marketing specialists and other teammates about projects.

UI designer

from 08.2023 to now (3 years)
RGB Company, Remote (Design)

As a PERIODIC, PROJECT-BASED UX/UI designer and member of the product team at RGB Company, my responsibilities include:
- designing and creating interactive responsive website designs
- creating mobile designs
- attending meetings with clients
- facilitating communication during client meetings by providing transition services from Russian to English and vice versa
- creating decks and presentations

UX/UI designer / Product designer

from 08.2023 to 03.2024 (8 months)
Keepgo, Remote (Telecommunications and networking)

Keepgo is an international Telecoms company that provides eSim solutions for clients worldwide.

Recommendation from the Product Manager:
https://drive.google.com/file/d/1zGtQNvc2CicBH1CEIsdLxyYHD5NZKf9o/view?usp=drive_link

My personal website: https://bri899.github.io/Bridget-Ikhalea/

As a UX/UI designer and member of the product team at Keepgo, here are some responsibilities I handled:

- Designed new features for the company's online platforms and web apps;

- I was the product manager for the company's new venture: esimba.ai, where I fully created the branding, new logo, website design, completely developed the website, and launched it.

- To reduce the workload on the company's live customer support agents, I set up and trained the company's chatbot using relevant flows to ensure that the chatbot responds accurately to customers' enquiries and ensures seamless transfer to our live agents when necessary.

- Organised and led a training for the design team on how to use Webflow CMS;

- Worked closely with developers to ensure smooth implementation of new features which I designed;

- I created the visual designs for the company's new eSIM bundles, and I ensured that they were launched successfully;

- Reviewed and QA-ed all newly implemented features to ensure that they worked seamlessly;

- Created new content and improved old ones to suit the company's goals;

- Created detailed documentation of all new features I designed.

Lead designer, UX/UI designer

from 05.2020 to 07.2023 (3 years 3 months)
Ribofix technology, Kyiv (IT)

As the lead designer at Ribofix technology, my responsibilities include:

1. Designing low and high-fidelity mockups for clients' websites.
2. Hosting meetings and communication with clients regarding their needs and requirements.
3. Working closely with the web developer to ensure that the website is pixel-perfect.
4. Co-developing the website using CMS' like WordPress, Wix and Webflow

Pls, check out my personal website for more about me: https://bridgetedesiri.github.io/

Customer support manager

from 03.2019 to 09.2019 (7 months)
VIP Pharmacy, Kyiv (Chemical industry, pharmaceuticals)

My responsibilities included:
- Making phone calls to confirm clients’ orders;
- Contacting customers and relaying information to resolve payment issues;
- Resolving chargeback and delivery issues;
- Updating information about the progress of the orders in the CRM;
- Replying to customers' issues via live chat and emails.

Sales manager

from 01.2019 to 03.2019 (3 months)
Cryptocurrency Company, Kyiv (Finance, banking, and insurance)

- Social media marketing;
- Contacting prospective clients and investors online (via LinkedIn, Facebook, Whatsapp, Telegram, etc.);
- Educating prospective clients and investors on the company's platform;
- Convincing prospects to download the company's app;
- Convincing prospects to download the Binance app via the company's affiliate link;
- Convincing prospects to purchase the company's prediction packages;
- Making cold and warm calls and sending messages to acquiring new clients and investors for the company.

English Language Teacher (Native Speaker)

from 12.2018 to 04.2019 (5 months)
Study Academy/Study.ua, Київ (Education and science)

My responsibilities included:

- Organizing (and conducting) speaking clubs in schools and offices (for individual students and in groups);
- Preparation of materials and teaching young children, teenagers and adults grammar, spoken and written English;
- Assisting learners with preparations for government and cooperate exams.

Project manager

from 12.2018 to 06.2020 (1 year 7 months)
BCN-Systems, Київ (Construction, architecture, interior design)

My responsibilities include:
- Creating the project management plan for the startup of the business;
- Creating the risk management plan;
- Carrying out the market analysis;
- Having meetings with the stakeholders;
- Assisting with creating the website;
- Preparing infographics and brochures for the clients;
- Monitoring and control of the project;
- Communicating with builders.

English Language Teacher (Native Speaker)

from 09.2018 to 02.2019 (6 months)
КМДЩ, Київ (Education and science)

My responsibilities include:
- Conducting Saturday English speaking clubs;
- Preparing the course and lesson materials for the learners of all age groups;
- Collecting and storing suitable materials for the lessons;
- Organizing and planning of the lessons;
- Conducting lessons with the kids;
- Communicating with the kids in English.

Project manager/presales specialist

from 06.2017 to 03.2019 (1 year 10 months)
Development and Project Management Company (DPM), Київ (IT)

Duties:
- I helped to create goals and strategies for a successful startup of the company;
- I helped in the planning, management and execution stages;
- Assisted in creating courses and videos (for our DPM Academy) for the IPMA 4-level certification using Adobe Spark;
- Development and customization of the company's website;
- Created suitable project management plans for the company;
- Assisted in the creation of the official website for the company;
- Managed the company's social media page;
- Created infographics for the company's marketing campaigns;
- Developed brochures for the company's courses (for the Academy).

Freelance Product Description Writer

from 05.2017 to 01.2019 (1 year 9 months)
Freelance Product Description Writer, Київ (Marketing, advertising, and PR)

I designed creative descriptions and appropriate contents for products to be sold on Amazon.com.

English teacher

from 08.2016 to 12.2018 (2 years 5 months)
Up and Go Academy, Kyiv (Education and science)

Responsibilities
•Organizing (and conducting) speaking clubs in schools and offices (for individual students and in groups);
•Preparation of materials and teaching young children, teenagers and adults grammar, spoken and written English;
•Assisting learners with preparations for government and cooperate exams.

Key Achievements
•I assist my teenage and adult students in preparations for government and cooperate examinations;
•I help my students to improve their level of proficiency in the English language.

English Language Teacher (Native Speaker)

from 06.2016 to 10.2016 (5 months)
Denis School, Київ (Education and science)

Responsibility
Conducting speaking lessons in offices.

Key Achievement
I assisted my students in preparing for major cooperate exams and helped them tremendously improve their spoken English.

Customer Support Manager

from 06.2016 to 10.2016 (5 months)
AskOption Company, Київ (Finance, banking, and insurance)

Responsibilities
•Making cold and warm calls to potential and existing clients;
•Educating potential clients about investment packages (Forex and Binary options);
•Convincing clients to invest in the company;
•Assisting clients with the investment procedures;
•Managing customer accounts.

Key Achievements
•I successfully gained new high-profile clients for the company;
•I successfully educated and convinced multiple clients to invest in the company

English Language Teacher (Native Speaker)

from 02.2016 to 10.2017 (1 year 9 months)
Leap Kids Academy, Київ (Education and science)

My responsibilities included:
- preparing the course and lesson materials for the learners of all age groups;
- collecting and storing suitable materials for the lessons;
- organizing and planning of the lessons;
- conducting lessons with the kids;
- communicating with the kids in English.

Customer support manager

from 02.2016 to 02.2017 (1 year)
Paper writing company, Київ (Education and science)

My responsibilities included:
- Making phone calls to writers to check on papers;
- Making phone calls to clients to verify changes to be made to papers;
- Updating information about the progress of the papers on the CRM system;
- Managing clients' accounts;
- Receiving calls from clients and resolving issues;
- Receiving calls from writers and resolving challenges;
- Assigning papers to suitable writers;
- Allocating payments to writers;
- Proofreading of papers to ensure they meet the client(s)' specifications;
- Transfer of papers to clients.

Education

Kiev National University of Construction and Architecture (КНУБА)

FACULTY OF AUTOMATION AND INFORMATION TECHNOLOGIES (ФАИТ), Project management, Київ
Higher, from 2017 to 2019 (2 years)

I completed my master's degree in project management and graduated with honours/a red diploma.

КНУБА

Строительный, Киев
Higher, from 2012 to 2016 (4 years)

Additional education and certificates

FreeCodeCamp Responsive Web Design Certification Course

2022, 1 month
Certificate

Knowledge and skills

• Figma
• UX Design
• UI design
• HTML
• CSS
• Adobe Illustrator
• Adobe Photoshop
• Website design
• Webflow
• WordPress
• Wix
• Adobe After Effects
• 2D animation
• Communicability
• Attentiveness
• Teamwork
• Project management
• Project planning

Language proficiencies

• English — fluent
• Ukrainian — average

Additional information

Hello! I'm Bridget, a creative designer who is passionate about solving problems through the use of innovative and interactive web design.
I am a trained construction engineer with a first-class master's degree in project management.
Over the years, I have had the opportunity to work and gain valuable experience in many different fields. As a UX/UI designer, I apply the vast knowledge I have gained from prior fields into creating web designs that are user-friendly, empathetic and innovative.

I am proficient in programs like Adobe Photoshop, Adobe Illustrator, AfterEffects, Adobe Spark, Figma, SketchUp, Vray and Microsoft Suit. I am also well-versed in CMS' like WordPress, Wix and Webflow. I also have some experience with HTML and CSS.
I am fully proficient in the English language (native speaker), as well as Russian and Ukrainian (conversational) languages.

Kindly find more about me on my personal website portfolio, where I showcase some of my work: https://bridgetedesiri.github.io/

I am open to remote opportunities with design agencies, as well as jobs in customer service and project management.
So, if you're looking for a rockstar professional to join your team, please feel free to reach out to me via email.