Contact information

The job seeker has entered a email and LinkedIn.

You can get this candidate's contact information from https://www.work.ua/resumes/4692380

Work experience

Client manager/Operation manager

from 01.2019 to now (5 years 4 months)
Freelance, Днепр (Education and science)

Client manager (online courses Investment tools, Investors mind)
Online Education
Administration
Consulting clients
Sales
Searching
Lead Generator

Operation manager

improve business processes
negotiations with clients
organization and administration responsibilities
stuff management

At the moment I'm looking for full-time job in the office or remote. No sales, but more coordination and operation

New tools:
Google docs, sheets, forms etc.
Bitrix24, Trello, smm, targeting and more

Высылайте, пожалуйста, описание реальной вакансии на email или в LinkedIn.
Работу в активных продажах и колл-центрах не предлагать. Кредиты и сетевой маркетинг не интересны

Customer Service Manager/Corporate Training Manager

from 04.2011 to 05.2018 (7 years 1 month)
IT company Luxoft, Днепр (IT)

- Account-management. Planning and control tasks, prepare commercial proposals, contracts, invoices. B2C, B2B sales
- Daily eliciting the needs of customers by negotiation, phone, e-mail, online chat and in person at the meetings
- Planning the timetable for commercial trainings in 3 cities
- Mentor for new employees
- Marketing duties - search advertising
- Organized corporate trainings
- Administrating of e-learning system and web-site, incl. webinars
- Maintaining records in CRM Salesforce, working with Jira and other corporate systems
- Monitoring competitors, pricing, profitability of consultations.
- Local English classes and English Clubs management
- Organized and provided classroom-based introductory trainings in location
- Organizing external employee training (assistance in completing the documents, contacting the provider, etc.)

Designer

from 12.2010 to 03.2011 (3 months)
Education abroad, Днепр (Education and science)

Engineer of Information Technologies Department

from 03.2010 to 03.2011 (1 year)
Государственная служба Украины по чрезвычайным ситуациям, Днепр (Гражданская защита населения)

Education

Днепропетровский национальный университет им.О.Гончара

Физико-технический, Днепр
Higher, from 2004 to 2010 (5 years 5 months)

Additional education and certificates

Leadership Academy

2015, 9 months

Basic Jira

2013

Web design: Photoshop, Illustrator, basic html/css, CMS

2012

Babok 3.0 Introduction to Business Analysis

2018

IT English

2019

Basic Project Management (PMClub)

2019

Tilda basics

2020, 2 месяца

Knowledge and skills

Language proficiencies

• English — above average
• German — beginner

Additional information

- Have a technical education;
- Understanding the software development life cycle (SDLC)
- Web-development experience;
- Administrative and accounting management;
- Ability to manage several projects simultaneously;
- Hands-on usage Jira, Trello and others apps;
- Basic understanding of PMBOK and Agile;
- Interesting in improving management and coordination skiils