Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/4779001

Work experience

Support manager

from 03.2017 to 02.2018 (11 months)
Joom.com, Kirovograd (Retail)

I had to communicate and consult customers in english. I had provide prompt support in questions of delivery, quality of products and refunds if customers did not get their orders on time. This work taught me to be diligent, not to get under the stress situations despite of aggressive behaviour of clients. Also I have learnt to be patient and more client-oriented.

Education

National University after V.O.Sukhomlynsky

Faculty of Philology,Translation., Nykolaiv
Unfinished higher, from 2012 to 2016 (3 years 9 months)

Knowledge and skills

Language proficiencies

• English — average
• Russian — fluent
• German — beginner

Additional information

I have a lot of experience in working with foreigners, my english is upper- intermediate. I used my english in translation and
in communication oral and written. I used to work as translator in the agency as well.
I have strong skills in using microsoft office.
I am a puntual and non-conflict person.I am ready to work full time (8-9 hours at day and night) and I am open to everything new either.