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You can get this candidate's contact information from https://www.work.ua/resumes/4918491/

Work experience

Dispatcher

from 06.2024 to now (2 years 3 months)
Vector moving, Дистанційно (Транспорт, логістика)

-Coordinated daily schedules for moving crews, drivers, and vehicles to ensure efficient and on-time service.
-Dispatched crews based on job requirements, availability, and geographic location while optimizing routes and resources.
-Communicated with customers to confirm appointments, provide arrival updates, and address scheduling changes or service concerns.
-Monitored job progress throughout the day, resolving delays, emergencies, and last-minute schedule adjustments.
-Maintained accurate dispatch logs, customer records, and work orders using dispatch and CRM software.
-Collaborated with sales representatives, warehouse staff, and moving crews to ensure smooth operations and customer satisfaction.
-Verified crew assignments, equipment availability, and compliance with company policies and safety procedures.
-Processed work orders, invoices, and documentation while ensuring accurate billing and record keeping.
-Managed inbound and outbound phone calls in a fast-paced environment
-Focused on operational efficiency by coordinating multiple moving teams simultaneously and prioritizing urgent requests.

E-comerce logistics specialist

from 09.2021 to 04.2024 (2 years 8 months)
DeFacto, Київ (Транспорт, логістика)

-Warehouse management for DC for retail and DC for E-commerce in terms of operation, service quality
-Transportation management for retail stores and E-commerce final mile delivery in terms of operation, service quality
-Inventory management for warehouse and any discrepancies caused in supply chain
-Ensure that quality, quantity, customer satisfaction, and financial commitments are met
-Manage daily operational performance of partners making use of metrics and dashboards to ensure business objectives are supported
-Actively work with partner companies, also IT, finance and other teams on understanding current processes, proposing enhancements and agreeing on expected

Warehouse Operations Manager

from 04.2020 to 08.2021 (1 year 5 months)
Peak-Sport, Киев (Роздрібна торгівля)

-Using real-time data collection to increase accuracy and lower labor costs
-Maintaining computerized administration, stock inventory and retrieval systems
-Inspecting and approving the quality and quantity of goods or equipment received and shipped out
-Enforcing health standards, safety and security procedures
-Enforcing company rules and regulations
-Managing staff, building teams, training employees and monitoring production performance
-Communicating and interacting with clients, vendors, suppliers and customers
-Overseeing logistics of receiving, warehousing and dispatch operations
-Meeting regularly with warehouse leads to assess, analyze and develop actionable plans for loss prevention and productivity.

Logistics & Supply Chain Manager

from 09.2018 to 04.2020 (1 year 8 months)
Peak Sport Ukraine, Киев (Retail)

-Ensure End-to-End supply chain processes are supporting customer and business needs.

-Develop and drive the supply chain strategy that is aligned to business strategy and results in operational and customer excellence.

-Approving system strategies and advising on changes to planning systems parameters as required.

-Collaborate with other departments to create coordinated plans for business growth.

-Drive Supply Chain costs (Delivery,Warehouse and Shipping) to plan levels.

-Find cost-effective solutions for supply chain processes.

-Seek out new, previously unidentified opportunities,creative problem solving.

Junior Store Manager

from 04.2018 to 09.2018 (6 months)
Peak Sport Ukraine, Киев (Роздрібна торгівля)

*Coach and support other team members
*Hire and train new employees for the sales floor or other departments
*Maintain and monitor store inventory
*Ensure that the store is clean, safe and presentable for customers
*Greet and assist customers as necessary when other sales associates are busy
*Conduct regular audits of the store’s physical and practical condition to ensure quality
*Maintain product levels appropriately
*Interact with the public via social media and maintain the store’s online presence
*Process sales when necessary
*Generate and review daily sales report

Shop assistant

from 09.2017 to 03.2018 (7 months)
Peak Sport Ukraine, Киев (Sports-fashion retail company)

*Ensure high levels of customer satisfaction through excellent sales service
*Maintain outstanding store condition and visual merchandising standards
*Maintain a fully stocked store
*Ascertain customers’ needs and wants
*Recommend and display items that match customer needs
*Welcome and greet customers
*Manage point-of-sale processes
*Actively involve in the receiving of new shipments
*Keep up to date with product information
*Accurately describe product features and benefits
*Follow all companies policies and procedures

Chef de partie

from 05.2014 to 08.2017 (3 years 4 months)
TGI Fridays, Dublin Ireland (American restaurant chain, steak house)

*Ensure adequacy of supplies at the cooking stations
*Prepare ingredients that should be frequently available
*Follow the guidance of the executive or sous chef and have input in new ways of presentation or dishes
*Put effort in optimizing the cooking process with attention to speed and quality
*Enforce strict health and hygiene standards
*Help to maintain a climate of smooth and friendly cooperation

Line Cook

from 09.2012 to 03.2014 (1 year 7 months)
K. Palace, Bray Ireland (Indian restaraunt)

*Set up and stocking stations with all necessary supplies
*Prepare food for service
*Cook menu items in cooperation with the rest of the kitchen staff
*Answer, report and follow executive or sous chef’s instructions
*Clean up station and take care of leftover food
*Stock inventory appropriately
*Ensure that food comes out simultaneously, in high quality and in a timely fashion
*Comply with nutrition and sanitation regulations and safety standards
*Maintain a positive and professional approach with coworkers and customers

Education

Independent College Dublin

Bachelor of Arts in Business (with an emphasis in Marketing), Dublin Ireland
Higher, from 2013 to 2017 (4 years)

The course includes modules in following disciplines:
-Business law
-Economics
-Data analysis and statistics
-ICT
-Financial accounting
-Management Accounting
-Supply Chain Management
-Corporate Finance
-Market Research
-Business Strategy
-Services Marketing
-Brand Management

Additional education and certificates

ATC english language school (Dublin Ireland)

2010-2013

Serendipity Marketing school Kiev : "Social media marketing course"

September 2017 12 hour practical course

Serendipity Marketing school Kiev : "Marketing Course"

September 2017 25 hour practical marketing course

Knowledge and skills

• Чесність
• Адаптивність
• Водійські права кат. B
• Висока працездатність

Language proficiencies

• English — fluent
• Ukrainian — fluent