Contact information

The job seeker has entered a phone number , email and LinkedIn.

You can get this candidate's contact information from https://www.work.ua/resumes/4933818/

Work experience

English teacher

from 06.2024 to now (2 years 3 months)
IELTS tutoring and correctional services, Remote (Education and science)

• Acted as the primary customer support contact for prospective and current
clients resolving inquiries via email, phone, and chat, providing prompt and
professional responses.
• Handled inbound and outbound calls to explain services, answer questions, and
convert leads into paying customers as well as managing the official business email
• Handled inbound and outbound calls to explain services, answer questions, and
convert leads into paying customers as well as managing the official business email
• Successfully generated over £2,000 in revenue in the 1st quarter of 2025 alone
through direct client engagement and upselling, demonstrating the ability to build
and to grow an enterprise.
• Assisted clients with technical and service-related issues, including website
navigation, essay submission, and payment processes.
• Mentored over 65 students in their language learning journey, providing personalized
support to help them reach their academic and personal goals.
• Utilized educational and assessment tools on Telegram, Microsoft office and Google
office applications effectively to engage students, in a remote teaching environment,
ensuring consistent, engaging, and seamless delivery of lessons.

Intern

from 04.2023 to 06.2023 (3 months)
Tumbi Regional Referral Hospital, Tanzania, Vinnytsia (Medicine, pharmacy)

-Taught medical students on rotations in the hospital by guiding them through medical concepts, adapting explanations to suit each student’s learning style and background.

-Engaged with patients and their families, addressing inquiries and providing clear information about health services, enhancing their overall experience

-Assisted with patient education, ensuring patients received the information needed for decision-making

Career break

from 03.2023 to 06.2024 (1 year 4 months)
Working on a personal project

Cook

from 07.2022 to 02.2023 (8 months)
McDonald’s Noordbrabantlaan, Eindhoven (Hotel and restaurant industry)

-Efficiently handled multiple tasks, including food preparation, inventory management and maintaining kitchen operations and prompt service delivery

-Collaborated effectively with team members, enhancing communication and teamwork skills essential for creating a positive and productive environment

-Engaged with customers during peak hours, addressing inquiries, resolving customer complaints and feedback to improve the overall service experience

Doctor

from 06.2022 to 08.2022 (3 months)
University Medical Center Utrecht, Netherlands, Utrecht (Medicine, pharmacy)

-Gained knowledge about the Dutch healthcare system, communicating with fellow clinical staffs

-Utilized MS PowerPoint to author and present research findings to colleagues and supervisors, honing my ability to communicate complex information in a clear and concise way using teaching aids, a key skill for teaching concepts to students

Operation manager

from 05.2022 to 03.2023 (11 months)
IMDCL, INC, Netherlands, Remote (Medicine, pharmacy)

-Participated in meetings and trained new employees, highlighting my passion and ability to teach and guide effectively

-Developed a creative system for sorting files and data to save time and streamline workflow, spotlighting my creative mindset

-Organized information using Google office, showcasing attention to detail and tech proficiency

Education

Vinnitsa National Pirogov Memorial Medical university

Bachelors of health, Vinnytsia
Higher, from 2016 to 2022 (6 years)

Additional education and certificates

International English Language Testing System (IELTS)-C1

July 2025

IDP IELTS High Achiever's award

October 2025

Summer School Utrecht – Global Maternal, Newborn and Child Health, Utrecht University, Netherlands

2022, 1 week

Knowledge and skills

• Online teaching
• Active listening
• Adaptability
• Pedagogical psychology
• Communicability
• Empathic
• Conflict settlement
• Creativity
• Patience
• Leadership
• Team management
• Mentoring
• MS PowerPoint
• Troubleshooting
• Creative writing
• Holding meetings in Zoom
• Google Meet
• Teaching for children and teenagers
• Management of CRM
• Active sales
• Ability to work in multitasking mode
• Cold sales

Language proficiencies

• English — fluent
• Ukrainian — beginner
• French — beginner

References

• Jesse Schlienkamp

  Jesse Schlienkamp

  Web developer, IMDCL, INC, Netherlands

  Contact details are hidden

• Robert Van Buggenum

  Robert Van Buggenum

  Engineer, IMDCL, INC, Netherlands

  Contact details are hidden

• Shammah Uzoma

  Shammah Uzoma

  English teacher, IELTS tutoring and correctional service

  Contact details are hidden

Additional information

привіт
I am a motivated and creative professional, a great writer and well travelled with experience in client support, sales, teaching, research, healthcare and administration. I bring my creative, leadership, and problem-solving skills to your team. My advanced knowledge of English, basic knowledge of Ukrainian, and history with Ukraine will be very useful to my employer. I am available to work 40 hours a week. I am very honest and will be diligent with any work I am given to do without complaining. By virtue of my excellent communication skills and proficient English language levels, I am also open to work as a customer care/support representative. дякую
PLEASE REACH OUT TO me via work.ua or via my email: [open contact info](look above in the "contact info" section), my UK telephone number: [open contact info](look above in the "contact info" section) on Telegram (number given or link: https://t.me/Tobioluwa)