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Work experience

International logistics Manager

from 02.2019 to now (5 years 3 months)
Import and trade of vegetables and fruits

-Liaise with Supply Chain department regarding goods to be delivered, discuss of current situation and possibilities of transport market, make a plan of goods delivery;
-Search for suitable carriers, evaluate and analyze vehicles capacity and quotations at the market to import goods from Europe and Asia regions;
-Negotiate terms and conditions with carriers, get approved and agreed final rate and other supporting fees with third parties and management;
-Draft all documents required for delivery (order, agreement, act etc.);
-Work with Internet transport resources (websites Lardi-trans.com and Della.ua);
-Control timeliness of trucks arrivals for loading/unloading, monitor duration of loading/unloading and customs operations, movements of trucks on the way;
-Implementation of operational communication with truck drivers throughout the entire transportation cycle;
-Work with warehouse documents after unloading (arrival consignment note, act of compliance with the conditions of transportation etc).
-Monitor compliance of delivery temperature, quality and quantity of goods at unloading in according to company technical requirements and policy. Work with printouts of temperature readings from the refrigerator and supplier temperature recorders.
-Resolve disputes with carriers in case if any occurred (non-compliance with the temperature mode, shortage of goods etc.).
-Verification and check primary purchase and delivery documents to schedule payouts outstanding invoices for provided services; coordination with accounting department to ensure it closed out;
-Control of settlements with carriers.

Guest Relation Supervisor

from 04.2016 to 08.2018 (2 years 4 months)
“RED SEA HOTELS”, Hurhgada, Egypt (Hospitality)

-Providing all needed information and service for all guests in the hotel, cooperation with reception.
-Meeting and hosting of all VIP guests: preparing rooms to meet their expectations and requirements, arranging meetings, hotel’s orientations, special dinners, parties, tours, issuing VIP orders.
-Providing verbal communication between staff, management and guests who use their own language skills.
-Diplomatic resolution of complaints and suggestions of guests in cooperation with other departments in accordance with hotel policy.
-Analysis of comments and guest reviews, conducting guest surveys, daily tracking reviews from websites. Translation and presentation them to the hotel management.
-Communication, responses and acceptance of guest requests via email and social networks.
-Conducting webinars on the presentation of the company's hotels to foreign partners.
-Training department staff. Planning the day and control over the execution of tasks by staff.

Director, Co-founder of the Company running International logistics

from 08.2010 to 09.2015 (5 years 1 month)
“EDASA” LTD, Fastiv (Transportation and logistics)

-Development of the enterprise "from scratch", the introduction of new projects, the establishment and optimization of business processes.
-Search for new customers and suppliers of transport services, organization of work and negotiation with them.
-Analysis of information about the solvency and reliability of customers and carriers.
-Determination and approval of contractual tariffs, the signing of contracts for the provision of freight forwarding services and accompanying documentation.
-Research and analysis of the transport market of Ukraine, Europe and Asia, the study of the tariff policy.
-Payment planning, optimization and control of cash flow, the effective use of equity and debt capital, maintaining the company's constant solvency.
-Achieving leadership and strengthening the company's position in a highly competitive market.
-Maximizing profits and minimizing the costs of the enterprise.
-Control over the timeliness of arrival of trucks for loading / unloading, the duration of loading and unloading operations and customs clearance, the implementation of operational communication with the customer.
-Examination of incoming claims, claims for the quality of transport services provided; the adoption of measures to prevent their occurrence.
-Diplomatic solution of disputes and conflicts arising in the process of cargo transportation.
-Drafting and signing orders, outgoing letters and business correspondence.
-Work with Internet banking and accounting documents, execution of payment documents, control of settlements with partners of the company and receivables.
-Organization and control of staff, training and mentoring, employee motivation.
-Conducting briefings on labor protection for employees of the enterprise.
-Interaction with external financial institutions, legal organizations, city authorities, as well as other professional institutions.

International logistics Manager

from 02.2010 to 03.2010 (1 month)
“SI EM AI” LTD, Київ (Finance, banking, and insurance)

-Search for transport service providers for the transportation of customer’s products; negotiation and agreement of tariffs.
-Work with automotive Internet websites Lardi-trans.com and Della.ua.
-Control over the timeliness of the trucks’ arrival for loading / unloading, the duration of loading and unloading and customs operations, the movement of trucks on the way; implementation of operational communication with the customer and drivers throughout the entire transportation cycle.
-Control of payments and workflow with customers, accounting of receivables.

Owner

from 08.2009 to 07.2015 (5 years 11 months)
PRIVATE ENTREPRENEUR, Fastiv (Transportation and logistics)

-Running own business in international logistics "from scratch".
-Planning, organization and control of international freight transport by road.
-The study and analysis of the transport market of Ukraine and neighbouring countries.
-Negotiating, signing contracts and supporting documentation with customers and suppliers of transport services.
-Work with automotive Internet websites Lardi-trans.com and Della.ua.
-Control over the timeliness of the trucks’ arrival for loading / unloading, the duration of loading and unloading operations and customs clearance, the movement of trucks on the way; implementation of operational communication with the customer and drivers throughout the entire transportation cycle.
-Examination of incoming claims and tacking according actions; diplomatic solution of disputes and conflicts arising in the process of cargo transportation.
-Work with Internet banking and accounting documentation, execution of payment documents, control of payments and workflow with partners, accounting of receivables.
-Interaction with external financial institutions, legal organizations, city authorities, as well as other professional institutions.

International logistics Manager

from 01.2007 to 12.2009 (2 years 11 months)
“SV-TRANSSERVICE” LTD, Fastiv (Transportation and logistics)

-Searching for goods for the company's fleet; negotiation and agreement of tariffs with customers.
-Work with automotive Internet websites Lardi-trans.com and Della.ua.
-Filling out international transport documents (TIR, CMR) and preparing drivers for the flight, conducting briefings.
-Control over the timeliness of the trucks’ arrival for loading / unloading, the duration of loading and unloading and customs operations, the movement of trucks on the way; implementation of operational communication with the customer and drivers throughout the entire transportation cycle.
-Control of payments and workflow with customers, accounting of receivables.
-Work with the Association of International Road Carriers of Ukraine. (http://www.asmap.org.ua)
-Work with customs, customs certificates.

Education

National Transport University

Management, Київ
Higher, from 2003 to 2008 (4 years 9 months)

Masters degree in economics.

Additional education and certificates

English course in “Oxford” English Language Teaching Center

2014 - 2015, 10 months

Private English lessons in Scientific Center "LINGVA"

2015 - 2016, 9 months

Ownership & Motivation Coaching made by “Sunny Heart Academy of Excellence” Thomas Cook GmbH Company

October, 2017

Knowledge and skills

Language proficiencies

• Ukrainian — fluent
• Russian — fluent
• English — advanced

Additional information

I am punctual, sociable and responsible; I always finish what I undertake; I have the desire to constantly learn new things and develop; analytical thinking; ability to work on the result. I respect someone else's opinion, make mutually beneficial compromises, but I can defend my own vision. I like logic and everything dealing with it. Ready for business trips. No bad habits, non- conflict.

Languages: Ukrainian and Russian - Native speaker including Business ones, English - Advanced

Holding a driving license (category B).