Vira

Менеджер з підтримки клієнтів

Considering positions:
Менеджер з підтримки клієнтів, Оператор чата
Age:
37 years
City of residence:
Ivano-Frankivsk
Ready to work:
Ivano-Frankivsk, Remote

Contact information

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Work experience

Career break

from 11.2025 to 07.2026 (9 months)
Caring for relatives

Server

from 02.2020 to 11.2025 (5 years 10 months)
Disney cruise line (Tourism)

Career break

from 07.2019 to 01.2020 (7 months)
Relocation

Education

Karpaty

Tourism, Ivano-Frankivsk
Higher, from 2006 to 2011 (5 years)

Additional education and certificates

No additional education or certificates.

Knowledge and skills

  • Élite customer service
  • Teamwork
  • Adaptability

Language proficiencies

  • English — above average
  • Spanish — average
  • Ukrainian — fluent

Additional information

Vira Batyr
PERSONAL DETAILS
Age 29
Nationality Ukrainian
E-­mail [open contact info](look above in the "contact info" section)
Phone [open contact info](look above in the "contact info" section)
Address Snigurovycha str. 8, Ivano-­Frankivsk,Ukraine

EXPERIENCE
Disney Cruise Lines
Assistant server
May 2020 - November 2025
Hosstes -­ waitress May 2018-­ august 2018

Hotel Wiracocha inn-­Machu Picchu-­Cusco-­Peru
Obtain tablecloth, cutlery, glassware and porcelain for the arrangement of the tables for the clients
and Order the adjustments on the table.
Suggest entries, dinner plates, and wines to the guests.
receives the orders of the clients

Assistant team waitress March 2016 -­ November 2016

Carnival cruise lines (USA)
Attending to customers upon entrance
Serving bread, non-­alcoholic drinks and desserts
Assisting head waiter (delivering food from the kitchen) and communicating order details with kitchen staff
Cleaning and preparing tables by setting up linens, silverware and glasses
Was promoted to assistant team waitress position
In October was nominated for "Employee of the month"


Call center operator/ foundation representative October 2013 -­ August 2015

The international charitable foundation Ukrainskyi svitanok (Ukraine)

Answering phone calls and sharing requested information
Searching place for temporarily stay of the refugees
Communicating with refugees and donators
Receiving donations and maintaining care-­packages of the food and clothes for the refugees

Assistant waitress
Carnival cruise lines (USA) May 2012 -­ September 2013


Delivering room service orders
Cleaning tables in the buffet
Refiling food items and condiments on the line, serving desserts
In April 2013 nominated for "Employee of the month"

Waitress November 2009 -­ November 2011

Karpaty restaurant (Ukraine)


Kitchen assistant May 2009 -­ September2009

Five guys (fast food) (USA)
Washing, peeling, chopping, cutting andcookingfoodstuffs.
Ensuring the food preparation areas are clean and hygienic.
Sorting, storing and distributing ingredients.
Preparing guests orders, refiling sodas and condiments.


EDUCATION

Manager in Tourism Business September 2006 -­ July 2011

Precarpathian national university of Vasyl Stefanyk (Ukraine)

Restaurant business
International tourism
Economics
Management
Marketing


SKILLS LANGUAGES
Productivity Ukrainian (Native)
Teamwork
Listening skills English (Advanced)
Communication Spanish (Intermediate)
Responsibility

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