Contact information

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Work experience

Product owner

from 06.2021 to 04.2023 (1 year 11 months)
Namecheap (USA), Львів (IT)

- Focused team effort on implementing product vision and delivering business value via code and systems: User management, Identity server, Two Factor Authentication, and API communication.
- Maintained the product platform security, protected against hacking, and brute force attacks, and ensured the security of user data.
- Managed the product roadmap, created and prioritized a product backlog, and communicated with stakeholders.
- Performed daily routine, releases, Sprint, and PI planning according to SCRUM and SAFE
- Technical and software support of the project;
- Programming and configuration of the CRM system;
- Setting up the portal server;
- Setting up IP telephony;
- Project system administrator: consultations, setting up digital infrastructure.

Product owner

from 10.2019 to 06.2021 (1 year 9 months)
ForwardKeys - Valencia, Spain, Київ (IT)

- Partnered with IT and product leadership to drive and manage the solution development process and ensure the product team understands the direction and vision within 3 areas: internal company solution, BackOffice, SalesForce integration, and Licensed Datasets products delivery.
- Created and maintained the solution vision, roadmap, and backlog of work through the project's life cycle.
- Support an Agile Software Development process, translated features into user stories within the team’s backlog to reflect stakeholder’s requirements.
- Work directly with other product owners, system engineers, program managers, developers, testers, and customers to define features and technical user stories

Global Solution Manager

from 02.2019 to 07.2019 (6 months)
Terrasoft, Київ (CRM systems - BPMOnline)

- Managed in the Scrum approach performance of a diverse team responsible for the execution and delivery of CRM integration for big companies in the USA and Europe.
- Assured team's delivery quality and compliance with IT architecture, design, data governance and control standards,
- Constantly maintain communications with the customer and ensure that specific features are utilized in its entirety and that the customer business goals are fully met.
- Achieved targeted Revenue numbers within the first financial quarter, $250K

Director, Product Owner

from 08.2007 to 02.2019 (11 years 7 months)
ServanTek Ukraine, Київ (Web programming)

- Took ownership of the Ukrainian department of ServanTek company in an entrepreneurial manner and performed without supervision.
- Developed and controlled budget and managed projects for successful completion of 250+ contracts.
- Completed a total of 250+ projects with net revenue of 500 K+.
- Implemented Scrum approach for developers team.
- Played the role as Product Owner in projects.
- Created, organized, and effectively lead subordinate 15+ employees to ensure revenue growth and upbeat.
- Researched and developed programs in response to individual, business, and agency requests from simple websites to IT applications for Business Process simplification, and online education programs for schools and universities.
- Managed all stages of Web development for clientele, from initial design and architecture to development, deployment, and growth.
- Effectively communicated project scope, schedule, and budget with both customers and contractors.
- Oversaw coordination of the partners and working groups engaged in project work.
- Oversaw all aspects of project management, including client negotiations, contracting, budgets, invoicing and workload distribution.

Education

National Pedagogical Dragomanov University

Practical psychologist. Master's degree, Київ
Higher, from 2022 to 2024 (2 years)

Kiev Gestalt University

Gestalt Psychotherapist, Київ
Higher, from 2018 to 2024 (6 years)

UETS

Bachelor of Practical Psychology, Київ
Higher, from 2014 to 2020 (6 years)

Nyack College

MA, Intercultural Stadies, New York
Higher, from 2005 to 2007 (2 years)

Additional education and certificates

SEO, Social Media & Digital Marketing (Facebook, Instagram Ads)

2019

Certified Product Owner / Product Manager with SAFe course

2018

Agile/Scrum/Cunban training Training course

2017

Business Process Management

2014

Project Management - training course

2011

English as a second language - training program

2011

Computer design - Photoshop, CorelDraw, InDesign, Illustrator - training program

2005

HTML, JavaScript, CSS, PHP

2003

Data Analytics Fundamentals

2020

MySQL, OAuth2.0, API, 2FA, Cybercecurity

2021

Knowledge and skills

• Project management
• Психологічне консультування
• Психологічний супровід
• Педагогічна психологія
• Викладання для дітей та підлітків

Language proficiencies

• English — advanced
• Spanish — beginner
• Ukrainian — fluent

Additional information

- Project Manager / Product Owner executive with more than 14 years of experience managing operations, projects and personnel in Web development, Online Education and CRM systems.
- Results-driven leader with a history of completed 250+ projects.
- 15+ years in IT; 10+ years working with international customers/ partners.
- 12+ years direct/indirect management; teams or project groups from 5 to 15 employees.
- Having an educational foundation in intercultural studies and experience working with multicultural groups, including the United States, Kenya, India, can perfectly cope with various kinds of challenges tasks and effectively manage multiple remote developer teams.