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Work experience

Retail Banking Relationship Manager

from 11.2019 to 07.2025 (5 years 9 months)
Креді Агріколь, банк, Харків (Фінанси, банки, страхування)

- Analyzed customer needs and financial information to recommend suitable banking products.
- Analyzed the customer base and identified opportunities to attract new customers and develop the existing portfolio.
- Worked with customer and financial data in banking systems.
- Checked and verified customer data and documents according to banking requirements.
- Prepared and processed data required for account opening and lending.
- Assessed customers’ financial situations and creditworthiness.
- Maintained and updated the customer database.
- Monitored banking product sales results and performance against targets.

Franchise Department Manager

from 04.2017 to 09.2019 (2 years 6 months)
DF, Харків (Легка промисловість)

-Negotiated with potential franchise partners and assessed business opportunities.
- Conducted m rket analysis to identify new locations and regions for franchise expansion.
- Reviewed market information and business potential to support expansion decisions.

Education

Харківський національний університет будівництва та архітектури

Фінанси та кредит, Харків
Higher, from 2011 to 2016 (5 years)

Additional education and certificates

Data Analytics with AI, Hillel

2026р

B2 level of English, GreenForest

2026

Language proficiencies

• Ukrainian — fluent
• English — above average