• PRO

Tinashe

Customer support representative

Considering positions:
Customer support representative, Sales manager
Employment type:
full-time, part-time
Age:
24 years
City of residence:
Lviv
Ready to work:
Kyiv, Remote

Contact information

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Work experience

Sales Manager

from 10.2024 to now (10 months)
Greenfield Commodities LTD, Remote (Agriculture, agribusiness)

I managed the day to day operations of my warehouse. I was able to track and manage inventory levels, minimize stock outs as well as optimize storage capacity.

In my few months of operation, I coordinated with suppliers, managed transportation and ensured timely delivery of products.
I managed my team well and provided a safe working environment.

Customer Support Representative

from 05.2022 to 03.2024 (1 year 10 months)
Orthodontic Experts, Lviv (Medicine, pharmacy)

Worked with different groups of people who needed different help, with unique problems. I was given additional responsibilities which I did without hesitation.

Customer Support Representative

from 09.2021 to 02.2022 (5 months)
Simply Contact- WizzAir, Lviv (Telecommunications and networking)

Provide passengers with updated information about their flights, current covid information as well as general conditions of carriage.
Worked with European, Asian as well as African passangers.

Sales manager

from 07.2020 to now (5 years 1 month)
Eurocash agency, Lviv (Consulting, accounting and auditing)

Worked with both B2B and B2C customers, team leader for a team of 10 members.

Online operator

from 12.2017 to 03.2018 (3 months)
Robco Scrap Metal Dealers, Kitwe (Auto business and auto service)

I was responsible for company promotion and advertising.
Persuasion of customers and talking to people to buy and sale.
With me on the calls, there was a 20% increase in our deals and a 10% profit.

Education

Danylo Halytsky Lviv National Medical University

Medicine, Lviv
Higher, from 2018 to 2024 (6 years)

Knowledge and skills

  • IP telephony
  • Telephony
  • Confidence
  • Communicability
  • Google Meet
  • Google Classroom
  • Management of CRM
  • B2B Sales
  • Handling objections
  • Direct sales
  • Work with clients
  • Customer
  • Attentiveness

Language proficiencies

English — advanced

Additional information

I am very efficient, patient with people and I believe that team work makes the dream work.
I've lived to train myself to be calm under pressure and to deal with others with respect and love.
With the recent increase in need for online jobs, I have turned my attention to acquiring more skills to equip be for different job opportunities.

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