Contact information

You can get this candidate's contact information from https://www.work.ua/resumes/5902223/

Work experience

Researcher, Sales manager

from 01.2020 to 06.2023 (3 years 6 months)
MatchOffice, Львів (Нерухомість)

research leads;

manage and maintain a pipeline of target prospects;

reply to inbound requests; maintain current partners,

making sure that they are satisfied with the team’s performance;

search for new options of sales/tools/workflow optimization;

• Making sure clients have accurate, structured and comprehensive market intel data

• Working with internal teams to deliver client solutions • Identification, review of sales data quality

• Helping clients identify Pricing, Assortment, and Market opportunities

• Daily communication via Skype etc, demo presentations with suggestions and results

Sales Team Lead

from 05.2019 to 01.2020 (9 months)
Govitall, Львів (Освіта, наука)

Set a good example for the team. Work according to company culture and values, prioritize ruthlessly, use good communication, and deliver results effectively.

Develop a strategy the team will use to reach its goal

Provide any training that team members need

Communicate clear instructions to team members

Listen to team members' feedback

Monitor team members' participation to ensure the training they are being provided is being put into use, and also to see if any additional training is needed

Manage the flow of day-to-day operations

Develop sales strategies to acquire new customers or clients.

Track sales team metrics and share them with company leadership.

Plan and implement training programs. Hold regular skills training sessions with internal or external sales trainers.

Set targets, performance plans, and rigorous, objective standards for sales representatives.

Meet with reps one-on-one weekly to review performance, progress, and targets.

Deliver deep performance reviews for each individual rep once

Coach individual sales representatives one-on-one through phone work and prospecting help sessions to help them improve sales performance.

Counsel, support, discipline, and fire underperforming sales representatives.

Develop a scalable sales process and ensure representatives adhere to it correctly.

Ensure that reps use sales technologies, such as a CRM, correctly.

Plan and preside over weekly sales team meetings

Recruit, select, onboard, and train new sales reps.

Sales Team Lead, Sales manager

from 02.2015 to 05.2019 (4 years 4 months)
Kromtech, Львів (IT)

managing the team of sales representatives
developing various sales scripts for team members.
developing sales trainings to simplify sales process for team members
achieving the team sales aims and service metrics targets
delivering the goals and action plans for their achievement to team members
managing team's discipline during the shift and equal workload distribution
ensuring the highest level of service provided by the team members
dealing with VIP customers, troubleshooting and solving difficult cases with customers
holding stand-up meetings with the team to deliver any kind of workflow updates or any other purpose.
working with newcomers, developing their sales scripts
accounting and reporting;
sharing team spirit and improving team motivation.
working with newcomers and mentoring them.
new products' and features functionality testing and troubleshooting.

Education

Wysza szkola informatyki i zarzadzania

International business, Rzeszow
Higher, from 2012 to 2014 (2 years)

Language proficiencies

• Ukrainian — fluent
• English — above average