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Oreoluwa

Customer service representative

Considering positions:
Customer service representative, Sales manager, Customer Support Representative, Копирайтер, Talent sourcer, Оператор call-центра, Верифікатор, Диспетчер, Контент-менеджер, Фахівець з логістики, Linkbuilder
Employment type:
full-time
Age:
29 years
City of residence:
Zaporizhzhia
Ready to work:
Other countries, Remote, Zaporizhzhia

Contact information

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Work experience

Copywriter

from 08.2022 to 11.2023 (1 year 3 months)
PixelCo, Дистанційно (Marketing, advertising, and PR)

Writing posts for Instagram;
Scripts for TikTok and reels.
Translation of articles for the blog;
Writing a press release in English;
Translation from Ukrainian to English;
Constant interaction with the marketing team.

Customer service manager

from 02.2022 to 07.2022 (5 months)
Towing 24/7, Дистанційно (Автобізнес та автосервіс)

Communication with clients both on the phone.
Assisting with towing, gas delivery, tire change, and so on.
Creating tasks and organizing work space using CRM package.

Sales manager

from 09.2021 to 12.2021 (3 months)
Postoplan, Remote (Marketing, advertising, and PR)

Active search of clients on Clutch and LinkedIn.
Negotiating with customers at the level of company management.
Make video presentation of goods and services via Zoom and Skype.
Creating tasks and organizing work space using CRM package.

Sales, Account manager / customer support

from 10.2020 to 08.2021 (10 months)
mastercall, Kyiv (Finance, banking, and insurance)

Proficient in Microsoft Office suite and other computer packages -

Ability to manage customers database using CRM.
Collection of client’s documents for verification purpose

Excellent communicator -

I represented the company’s image in the best possible way.

Leadership skill

Within 5 months of picking up the role, I was promoted to the role of a team leader

Marketing and human relation skills

The main responsibility is to able to sell the products and services and be able to convince a customer. I can boldly say, I did justice to my role as a sales manager and customer support.

Customer Support

from 04.2020 to 09.2020 (5 months)
A1 logistic, Zaporizhzhia (Transportation and logistics)

Assisting clients with the transporting of their vehicles.

Communicating with carriers and connecting them to interested customers.

Making sure all of client’s details including contract forms are signed and documented.

Logistic officer/Customer support

from 01.2018 to 01.2019 (1 year)
Havenhill Synergy, Abuja, Nigeria (Power industry)

Assisting with client’s order for solar energy service.

Promoting and getting deals for the company

Education

Zaporizhzhia State Medical University

Medicine, Запоріжжя
Higher, from 2020 to 2026 (6 years)

Obafemi Awolowo University, Nigeria

Ecology (Botany), Nigeria
Higher, from 2012 to 2016 (4 years)

Study of the environment and ecosystem

Additional education and certificates

HSE 1,2&3

6 months

ESL certificate

3 months

Knowledge and skills

  • Communicability
  • Management skills
  • Leadership
  • Teamwork skills
  • Proficient in computer skills

Language proficiencies

English — fluent

Additional information

Oreoluwa Ayobami ADELUSI
Location: Zaporizhzhia, Ukraine
[open contact info](look above in the "contact info" section),
[open contact info](look above in the "contact info" section)
Telegram: @OreoluwaProf

Personal Details:
1st October 1995 | Born in Ekiti State, Nigeria
Nigerian Citizenship| Male | Single

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