- PRO
Tamika
Customer support representative
- Considering positions:
- Customer support representative, Консультант чата, Accountant
- Employment type:
- full-time, part-time
- Age:
- 26 years
- City of residence:
- Lviv
- Ready to work:
- Lviv, Remote
Contact information
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You can get this candidate's contact information from https://www.work.ua/resumes/6040714/
Work experience
Logistics coordinator
from 07.2021 to now
(4 years 1 month)
PLS Logistics, Lviv (Transportation and logistics)
Customer Support Agent
from 03.2020 to 12.2020
(9 months)
Approved, Lviv (Telecommunications and networking)
-Answering questions from customer about product
-Solving disputes
-Calling customers to make sales ( I have a good track record)
-Tracking and following up
Education
Danylo Halytsky Lviv National Medical School
General Medicine, Lviv
Unfinished higher, from 2019 to 2025 (5 years 9 months)
Knowledge and skills
- MS Word
- MS PowerPoint
- PC User
- MS Office
- MS Excel
- Skype
- Zoom
- Communicability
- Google Meet
- Fast typing
- Gmail
- Good reading skills
- English speaking
- Strong work ethic
- Oganization
- Self motivation
- Ability to work under pressure
- Excellent English (with a British accent)
- Good vocal clarity
- Excellent written English
- Confidence
- High working capacity
- Conducting individual classes
- Educability
- Holding meetings in Zoom
- Creativity
- Competent oral and written language
- Text editing
- Writing promotional texts
- Journalism
- Rewriting
- Teamwork
- Scenario writing
- SEO-copywriting
- Development of SEO strategies
- SEO
Language proficiencies
- English — fluent
- Ukrainian — beginner
Additional information
-Proficient in written and spoken English.
-Can work flexible hours (full time and part time day but preferably evening shifts)
- Curious and ready to learn new things.
- A quick learner, good analytical skills and problem solver.
-Experience in CRM
- Persuasive, can sell and idea or concept to a potential customer with ease
-Good social skills. I work well in a team
- I work well under pressure and adjust to many situations
- Can take ownership of every project or task I am faced with
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