• PRO

Tamika

Customer support representative

Considering positions:
Customer support representative, Консультант чата, Accountant
Employment type:
full-time, part-time
Age:
26 years
City of residence:
Lviv
Ready to work:
Lviv, Remote

Contact information

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Work experience

Logistics coordinator

from 07.2021 to now (4 years 1 month)
PLS Logistics, Lviv (Transportation and logistics)

Customer Support Agent

from 03.2020 to 12.2020 (9 months)
Approved, Lviv (Telecommunications and networking)

-Answering questions from customer about product
-Solving disputes
-Calling customers to make sales ( I have a good track record)
-Tracking and following up

Education

Danylo Halytsky Lviv National Medical School

General Medicine, Lviv
Unfinished higher, from 2019 to 2025 (5 years 9 months)

Knowledge and skills

  • MS Word
  • MS PowerPoint
  • PC User
  • MS Office
  • MS Excel
  • Skype
  • Zoom
  • Communicability
  • Google Meet
  • Fast typing
  • Google
  • Gmail
  • Good reading skills
  • English speaking
  • Strong work ethic
  • Oganization
  • Self motivation
  • Ability to work under pressure
  • Excellent English (with a British accent)
  • Good vocal clarity
  • Excellent written English
  • Confidence
  • High working capacity
  • Conducting individual classes
  • Educability
  • Holding meetings in Zoom
  • Creativity
  • Competent oral and written language
  • Text editing
  • Writing promotional texts
  • Journalism
  • Rewriting
  • Teamwork
  • Scenario writing
  • SEO-copywriting
  • Development of SEO strategies
  • SEO

Language proficiencies

  • English — fluent
  • Ukrainian — beginner

Additional information

-Proficient in written and spoken English.
-Can work flexible hours (full time and part time day but preferably evening shifts)
- Curious and ready to learn new things.
- A quick learner, good analytical skills and problem solver.
-Experience in CRM
- Persuasive, can sell and idea or concept to a potential customer with ease
-Good social skills. I work well in a team
- I work well under pressure and adjust to many situations
- Can take ownership of every project or task I am faced with

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