Contact information

You can get this candidate's contact information from https://www.work.ua/resumes/6067647/

Work experience

Web Project Manager/QA (Freelance)

from 06.2024 to 07.2026 (2 years 2 months)
VIVIFY Creative Group, Remote (IT)

• Delivered and coordinated 25+ website and digital projects for clients across the eco-sustainability, real estate, municipal, non-profit, and tourism sectors in New Brunswick, Canada, helping organisations strengthen their digital presence and support business growth.
• Translated client requirements into structured ClickUp workflows and tasks, improving project visibility and team alignment.
• Prepared project briefs and coordinated a cross-functional team of 8 specialists, enabling efficient project delivery.
• Performed end-to-end website QA – functional, usability, SEO, responsive, browser compatibility, and content testing, identifying issues before launch and ensuring high-quality, client-ready websites.

Jira & Confluence Administrator (part-time)

from 10.2023 to 07.2026 (2 years 10 months)
Stenner Ltd, Remote (Forest industry, timber processing)

• Administered and continuously improved Jira and Confluence environments, ensuring they supported evolving business processes and operational needs.
• Designed, configured, and maintained 4+ Jira projects, workflows, issue types, permissions, dashboards, and automations, streamlining business processes and reducing manual administrative effort across multiple departments.
• Established and maintained 3 Confluence spaces, helping teams organise documentation and SOPs.
• Built and enhanced 30+Jira automations, including automated notifications, document review reminders, and workflow improvements, increasing process efficiency and reducing repetitive manual tasks.
• Supported 25+ Jira and Confluence users across multiple departments, assisting with system issues, permissions, reporting, and best practices to improve platform adoption and user effectiveness.
• Maintained Jira and Confluence workflows supporting ISO 9001 document control, ensuring documentation reviews were tracked and completed on schedule.

Sales Project Manager

from 08.2022 to 10.2023 (1 year 3 months)
BRANDPOL, Remote (IT)

• Managed a portfolio of 45 IT sales projects from customer enquiry through delivery, coordinating customers, sales, management, and technical teams for successful project execution.
• Created project plans, timelines, budgets, resource allocation, and risk assessments, supporting on-time delivery aligned with business objectives.
• Developed sales strategies for the company's "Price Monitor" software, helping Product Marketing and Pricing teams optimise pricing and increase profitability by 15–20% through competitive price monitoring.
• Identified new business opportunities, expanding the company's presence in the Bulgarian market, and strengthened customer relationships with clients including ‘Decathlon’, ‘METRO’, and ‘SOpharmacy’ through product demonstrations, market research, and contract negotiations.

Junior QA Engineer

from 11.2019 to 02.2020 (4 months)
GoIT, Киев (IT)

Project:
The financial web application that helps to manage incomes and outcomes ( https://app-wallet-14.herokuapp.com/).
My role was to manage all processes from start till the end of developing according to Scrum methodology, and to test the web application’s features (functional/non-functional) in desktop, tablet and mobile mode using Jira, Trello and Test Rail.

Team Leader

from 09.2016 to 06.2019 (2 years 10 months)
John Lewis & Partners, Remote (Retail)

- Planning and execution of the John Lewis & Partners home delivery and distribution fleets in a modern workshop in Blakelands.
- Managing and supervising a close-knit team of 8 to 10 staff.
- Develop systems and processes to make the warehouse productive and efficient.
- Training staff and monitoring employees' performance.
- Quality assurance excellence and continuous improvement.
- Production planning and scheduling.
- Problem-Solving in manufacturing and delivering in two of the departments of the warehouse.

Education

College ‘Europe 1997’

College Degree in Sports and Tourist Activities, Varna, Bulgaria
Specialized secondary, from 2015 to 2017 (2 years)

Secondary School ‘Luben Karavelov’ with Advanced Program in Information Technology (Dimitrovgrad, Bulgaria).

Dimitrovgrad, Bulgaria
Secondary, from 2000 to 2012 (12 years)

Additional education and certificates

GoIT (Kyiv): Course on Quality Assurance in IT.

2019-2020, 4 months

GoIT (Kyiv): Course on Project Management.

2019-2020, 4 months

Software University 'SoftUni' (Sofia, Bulgaria): Course on Programming Basics with Java and C#

March 2020 - July 2020, 4 months

Atlassian University - Confluence Fundamentals Credential Badge

2023
Certificate

Atlassian University - Jira Fundamentals Badge

2023
Certificate

Atlassian University – Trello Fundamentals

2023
Certificate

Software University 'SoftUni' (Sofia, Bulgaria): QA Engineer

2023 – 2024
Certificate

Scrum.org : Professional Scrum Product Owner (PSPO I)

2026, 1 month
Certificate

Udemy : Ultimate Product Owner Certification

2026, 1 month
Certificate

Knowledge and skills

• Jira
• Postman
• TestRail
• Java
• Internet User
• Trello
• XML
• Programming
• JSON
• HTTP
• BASIC
• API
• Testing
• IP (Internet Protocol)
• SoapUI
• IntelliJ IDEA
• TCP
• HTTPS
• REST
• SOAP
• OSI Model
• C#
• Project management
• Agile & Scrum Delivery
• Stakeholder management
• Web Project Coordination
• Confluence
• Process Improvement
• Active listening
• Quality Assurance
• ClickUp
• MS Teams
• Miro
• Figma
• Monday
• Manual testing
• .NET Framework

Language proficiencies

• English — above average
• Bulgarian — fluent
• Ukrainian — beginner

Additional information

- Experience in project management in IT, web development, digital agencies, sales operations, and Jira/Confluence administration. Strong background in coordinating cross-functional teams, managing stakeholder communication, and quality assurance. Experienced in Agile methodologies, with practical expertise in project planning and client relationship management.
- Software Development Life Cycle and Methodologies of Development (Waterfall, Scrum, Kanban, XP)
- Basic knowledge of theory of Testing (Types of Software Testing: Test Strategy and Test Plan; Requirements Analysis; Test Design Techniques; Functional Testing, Non-functional testing, Mobile and Web Testing, Informal Testing: Ad Hoc Testing; QA Documentation – Test Cases, Checklists, User Scenario, Bug Investigation, Test Suits, QA Reports, Acceptance criteria)

I have an advanced experience of working in an English-speaking environment.

I’m organized, disciplined, reliable and motived for further professional development.