Contact information

You can get this candidate's contact information from https://www.work.ua/resumes/6096298/

Work experience

Customer support representative

from 02.2025 to 11.2025 (10 months)
Sonic auto transportation, Remote (Auto business and auto service)

Customer Support & Logistics Coordinator –
Handled inbound leads and customer inquiries, assessed client needs, and provided pricing quotes for vehicle transport services. Coordinated with carrier companies to arrange shipments, managed bookings and schedules, and tracked order progress. Maintained consistent communication with customers and drivers, resolved issues when needed, and ensured smooth, on-time delivery with a focus on customer satisfaction.

Knowledge and skills

• Stress resistance
• Discipline
• Receiving incoming calls
• Management of CRM
• Communicability
• Honesty
• Adaptability
• Making outgoing calls
• Conflict-free
• Conflict settlement
• Management of transport logistics
• Time management
• Ability to work in multitasking mode
• Educability
• Handling objections

Language proficiencies

• English — above average
• Georgian — fluent

Additional information

I am Elena Gulua, a 22-year-old originally from Georgia and currently based in Egypt. I am fluent in both English and Georgian, which enables me to communicate effectively with diverse teams and clients.

I am open to new opportunities and professional connections. You can reach me via Telegram at [open contact info](look above in the "contact info" section) or by email at [[open contact info](look above in the "contact info" section)].