Contact information

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Work experience

Key Account Manager, Менеджер з продажу

from 10.2020 to now (5 years 11 months)

Ведення переговорів (Англійська/ Арабська);
Пошук взаємовигідних умов для всіх сторін;
Залучення нових клієнтів;
Аналіз попереднього співробітництва;
Робота з аналітичними програмами;
Моніторинг трафіку;
Формування та слідкування за дотриманням угод;

Sales manager, BDM

from 12.2019 to 09.2020 (10 months)
Self-employed, Kyiv (Retail (FMCG), apartment renovation services)

Self-employment in field of retail (fmcg) and services related to renovation of appartment.
Managing online store selling groceries, dealing with clients via phone, chats, managing hole process from request to delivery.
(Appartment renovation) Lead generation, defining needs and expectations, face to face meetings, managing work force, quality check.
Experience selling SEO services, website analysis (keywords, bounce rate, text content, speed and usability)
Theoretical and practical knowledge of G Suite, GMP and GCP (types of G Suite, understanding of API/SDK for GMP, basic knowledge of GCP: compute, storage and database.

Sales manager

from 08.2018 to 07.2019 (1 year)
Fincall, Киев (Finance, banking, and insurance)

Sales manager

from 03.2017 to 05.2018 (1 year 3 months)
ALmarkets, Киев (Finance, banking, and insurance)

Outgoing calls (cold, warm); consulting about product & services, showing benefits, figuring clients needs, creating most suitable commercial offer for clients budget; working with CRM

Customer support representative

from 09.2016 to 02.2017 (6 months)
Bminvest, Киев (Фин. услуги)

Working with CRM, incoming calls managing, solving clients enquiries, following enquiries to relevant person in company

Education

Київський національний лінгвістичний університет

Экономики и права/ менеджмент, Киев
Higher, from 2012 to 2016 (4 years)

Language proficiencies

• English — advanced
• Arabic — average
• Ukrainian — fluent
• Spanish — beginner