Estuardo

Customer Support Manager

Age:
30 years
City:
Kyiv

Contact information

The job seeker has provided: Phone numberEmailMessenger

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Work experience

No work experience.

Education

Taras shevchenko University

Faculty of philology
Higher, from 2019 to 2024 (5 years)

Additional information

Estuardo Proaño Loachamin
Kyiv, Ukraine, ∙ [open contact info](look above in the "contact info" section) ∙ [open contact info](look above in the "contact info" section)

Professional Summary
Skills
• Proactive
• Innovative
• Native Spanish and fluent in English, and pre intermediate in Russian languages
• Organized and detailed
• Decision maker
• Culturally-sensitive
Work History
Web designer, 09/2015 to 05/2016
UTPL University – Quito, Ecuador
• Cooperated with designers to create clean interfaces and simple, intuitive interactions and experiences.
• Designed 2 responsive websites per month for the university.
• Facilitated group sessions and provided one-on-one support.
Sales representative, 06/2013 to 12/2013
Lee Jeans – Quito, Ecuador
• Selling products and services using solid arguments to prospective customers.
• Performed cost-benefit analyses of existing and potential customers
• Assessed client needs based on current objectives, supply and demand, and seasonable variables.
Translator, 10/2018 to 04/2019.
English Marriage Agency – Kyiv, Ukraine
• Interpreted dialogues and conversations from English to Spanish.
• Provided linguistic assistance and support to couples from different countries.
• Maintained relationship and customer management with existing partners.
IT tools:
• Slack
• CRM
Education
Bachelor of Philology: English Studies and Two other foreign languages
Taras Shevchenko National University of Kyiv – КНУ, Ukraine

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