Diana

Customer service manager

Considering positions: Customer service manager, Оператор call-центра, Англ. перекладач, Викладач англійської
Employment type: full-time
Age: 34 years
City of residence: Chernihiv
Ready to work: Chernihiv, Remote
Considering positions:
Customer service manager, Оператор call-центра, Англ. перекладач, Викладач англійської
Employment type:
full-time
Age:
34 years
City of residence:
Chernihiv
Ready to work:
Chernihiv, Remote

Contact information

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Work experience

Online English teacher

from 03.2019 to 07.2021 (2 years 5 months)
mlti box, Riga (Online English teacher)

Additional information

Evelinska Diana
Tel: [open contact info](look above in the "contact info" section)
Email: [open contact info](look above in the "contact info" section)
Skype: [open contact info](look above in the "contact info" section)
Link to my promo video: https://fex.net/400005250754

https://dropmefiles.com/fvH3S
PERSONAL SUMMARY:
A multi-skilled linguistic graduate student who is keen to find a position as an English teacher or Chinese-English-Russian interpreter-translator. Reliable, responsible, trustworthy, enthusiastic and meticulous.
A quick learner who can absorb new ideas and can communicate clearly and effectively with people from all social and professional backgrounds.
Able to work to tight deadlines. Willing to travel and able to work under pressure.
Well mannered, can articulate and fully aware of diversity and multicultural issues. Flexible in the ability to adapt to challenges when they arise and at the same time remaining aware of professional roles and boundaries. Would like to work for a successful and ambitious company that offers great opportunities for career development and progression.

WORK EXPERIENCE:
1. Worked as an English and Chinese teacher in Kyiv(Ukraine) for 4 years with children ( ages 8-12) and adults in a private school, gained a good understanding of what is required of a teaching job. Able to work on own initiative or as a part of a team and can deal with administrative duties competently.
2. Worked as an English teacher in Shanghai for 2 years in a private school “Hampson”

Duties:
Delivered creative and interactive activities to students of different ages between 3-55years old.
Made a studying plan.
Consistently communicated with parents to report on student behavior, social and development progress, as well as note on any observed health conditions .
Dealing with challenging students.
Implemented multiple musical and art-related activities that improved students creative skills as well increased learning motivation.
Also I have little experience teaching online adults

3. Working freelance for a translation agency providing a translation and interpretation service to clients where needed
Duties:
Liaising with clients to discuss any unclear points.
Telephone interpreting.
Translation of documents/formal letters .
Simultaneous translation at the conferences

EDUCATION:
In 2015 completed the full course of Kyiv National Linguistic University obtained bachelor’s degree field of study “Philology” obtained qualification of “Bachelor of Arts (Philology), interpreter-translator (the Chinese-English languages)”.
In 2013 year have been awarded with Confucius Institute Scholarship for international students for one studying semester in Jilin University .
In 2014 year have been awarded with Zhejiang Provincial Government Scholarship for international students also for one studying semester in Zhejiang Ligong University .
In 2015 year have been awarded with Shanghai Jiao Tong University Scholarship for obtaining Master degree in the Program of Political Science .
2013 passed Chinese Proficiency Test HSK(level 4)
2014 passed Chinese Proficiency Test HSK(level 5)
2015 passed Chinese Proficiency Test HSK(level 6)
2020 TESOL CERTIFICATE

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