Resume from January 7, 2021 PRO

Soha

Head of Project (service delivery), 170 000 UAH

Employment:
Full-time.
Age:
41 years
City:
Kyiv

Contact information

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Work experience

Head of Project Management

from 09.2018 to now (5 years 9 months)
Infosys, Kyiv (IT/Consulting)

Hit and exceeded department KPIs by 20% for 5 months in
a row.
Managing Multiple Premium clients Projects worldwide.
Increased service scores by 10% for supported operational
areas by facilitating Project handover training and
communication on key topics.
Documented and standardized Saas projects and post
deployment procedures, reducing deployment cycle 10%.
Redefined the project life cycle in order to expedite the
delivery of an integrated software solution from 120 days
to 30 day.

Assistant Vice president Projects

from 11.2016 to 09.2018 (1 year 10 months)
Simedarby, Kyiv (Industrial and Motors sectors.)

Managed and motivated diverse Project team including
annual revenue exceeding $9 million in 2017.
Developed compensation and incentive programs to
improve employee satisfaction and motivate team.
Negotiated contracts with vendors that resulted in savings
of $100,000.
Designed and coordinated with system team to build the
RIP (Risk in Process) tool used as a repository for reporting,
tracking and resolving items of risk. Resulting in 60%
reduction in errors.
Lead requirements gathering, technology architecture,
program roadmaps, and managed monthly budgets
($1.5MM - $6MM)

Senior Implementation Project Manager

from 04.2006 to 11.2016 (10 years 7 months)
SAP Concur, Kyiv (IT/FIN)

Worked with change management and transition teams to
implement training and integrated legacy systems with
new systems and processes.
Effectively communicated project scope, schedule, and
budget with both customers and Stakeholders.
Served as the Project Manager for ten active Client
programs, totaling $700,000+ in projected 2014 revenue.
Tracked and communicate project status to stakeholders
and investors through weekly excel reports.
Facilitated weekly conference calls with contractors and
suppliers to review goals and project progress.

Education

SATHYABAMA UNIVERSITY

MBA, India
Higher, from 2003 to 2006 (3 years)

Additional education and certificates

Project management Integration

1 year

Knowledge and skills

CRM CAD Management skills Project management Planning Teamwork ERP Conducting presentations Agile SAP ERP Strategic planning Reporting Leadership Waterfall Risk management E-commerce Software Development Methodologies Cognos Software development Corporate finance Financial reporting SaaS IT

Language proficiencies

English — fluent

References

Arseni

Arseni

VP, Terrasoft

Contact details are hidden

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