Resume from May 14, 2024 PRO

Денис

Системний адміністратор, 30 000 UAH

Employment:
Full-time, part-time.
Age:
22 years
City of residence:
Lviv
Ready to work:
Ivano-Frankivsk, Lviv, Remote

Contact information

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Work experience

Support Manager

from 12.2022 to 08.2023 (8 months)
Bright Data, Дистанційно (IT)

Technical Support Engineer

from 03.2022 to 05.2024 (2 years 2 months)
MLSDev Inc., Дистанційно (IT)

Technical Support Representative

from 05.2021 to 05.2022 (1 year)
GotYourBack Support, Івано-Франківськ (IT)

Education

Conestoga College

Information Technology Support Services, Kitchener, Ontario, Canada
Higher, from 2019 to 2021 (2 years)

Additional education and certificates

Google IT Support Certificate

2021
Certificate

Knowledge and skills

MS Office Windows Adobe Photoshop Linux HTML Driving licence cat. B CSS Network administration Administration SQL C# Virtualization Proxy server Linux server administration API Active Directory Стресостійкість DHCP VMware Адміністрування Windows Server Налаштування VPN Налаштування Firewall OpenVPN MySQL Hyper-V

Language proficiencies

  • English — advanced
  • Russian — fluent
  • Ukrainian — fluent

Additional information

Highly motivated and results-oriented Technical Support Engineer with over 3 years of experience resolving client-side issues, providing cloud-based system support, and managing customer tickets. Proven ability to troubleshoot hardware and software problems, escalate complex issues, and deliver exceptional customer service. Eager to leverage technical expertise and strong communication skills to excel in a challenging and fast-paced IT environment.

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