Nataliia

Customer support representative

Employment type: full-time, part-time
Age: 29 years
City of residence: Vinnytsia
Ready to work: Remote, Vinnytsia
Employment type:
full-time, part-time
Age:
29 years
City of residence:
Vinnytsia
Ready to work:
Remote, Vinnytsia

Contact information

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Work experience

English teacher

from 02.2020 to now (6 years 2 months)
Edling, Вінниця (Освіта, наука)

Planning course material and activities
Assessing the students’ progress (e.g. homework, exam grades, etc.)
Building trusting relationships with students, parents, and other staff
Organization of Team-meetings
Analyzing information and processes and developing more effective or efficient processes and strategies.
Commitment to providing exceptional service to customers and support to staff members.

English Second Language Tutor

from 09.2017 to 02.2020 (2 years 6 months)
Self-employed, Вінниця (Освіта, наука)

planning, preparing and delivering lessons
preparing teaching materials
helping pupils improve their skills
checking and assessing students’ work, and providing feedback.

Education

ВДПУ імені М. Коцюбинського

Факультет іноземних мов(англійська, німецька мови), Вінниця
Higher, from 2013 to 2018 (5 years)

Additional education and certificates

2022, 3 months

Language proficiencies

  • English — advanced
  • German — beginner

Additional information

Soft skills:
-interpersonal communication
-organization skills
-time management
-delegation
-customer service
-remote teamwork
-attention to details

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