Nataliia
Customer support representative
Contact information
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Work experience
English teacher
from 02.2020 to now
(6 years 2 months)
Edling, Вінниця (Освіта, наука)
Planning course material and activities
Assessing the students’ progress (e.g. homework, exam grades, etc.)
Building trusting relationships with students, parents, and other staff
Organization of Team-meetings
Analyzing information and processes and developing more effective or efficient processes and strategies.
Commitment to providing exceptional service to customers and support to staff members.
English Second Language Tutor
from 09.2017 to 02.2020
(2 years 6 months)
Self-employed, Вінниця (Освіта, наука)
planning, preparing and delivering lessons
preparing teaching materials
helping pupils improve their skills
checking and assessing students’ work, and providing feedback.
Education
ВДПУ імені М. Коцюбинського
Факультет іноземних мов(англійська, німецька мови), Вінниця
Higher, from 2013 to 2018 (5 years)
Additional education and certificates
A-level, IT-recruiting
2022, 3 months
Language proficiencies
- English — advanced
- German — beginner
Additional information
Soft skills:
-interpersonal communication
-organization skills
-time management
-delegation
-customer service
-remote teamwork
-attention to details
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