Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/6622461

Work experience

Customer support representative

from 02.2022 to 01.2023 (11 months)
Online Canadian Pharmaceutical Company, Remote (Medicine, pharmacy)

RESPONSIBILITIES
* Receiving and replying mails from clients and assisting them with their questions regarding our products.
* Investigating shipment issues and also issuing a reshipment when necessary.
* Counselling on drug dosage and suggesting brand varieties based on client's request.

ACHIEVEMENTS
* Assisted and solved every issue that came to my desk.
* Strategically helped in enforcing 24hr customer service care.

Customer Service Representative

from 11.2020 to 09.2021 (10 months)
Specialty Life Insurance Limited, Other countries (Finance, banking, and insurance)

RESPONSIBILITIES
* Assisting clients to get the right agents to receive their insurance quotes.
* I help clients with documentation issues and make sure they leave satisfied.
* Receive outbound calls and assist client with their issues
* Send and reply emails

ACHIEVEMENTS
Most clients always get off the phone with me answered and help.

Senior Sales Representative

from 06.2018 to 09.2020 (2 years 3 months)
Crispal Catering Service, Other countries (Hotel and restaurant industry)

I was the senior sales representative and i was in charge of all the sales departments.
I strategically was able to increase the year end sales of this company by 5% and this was all through the efficient team work.

Education

Poltava State Medical University

General medicine, Poltava
Higher, from 2015 to 2021 (6 years)

I'm a graduate from Ukrainian Medical And Stomatological Academy.
I have a Diploma in General medicine.

Knowledge and skills

Language proficiencies

• English — fluent
• Russian — average

Additional information

I'm goal oriented and I embrace new challenges with gladness because whatever challenges me makes me better.
looking forward for new opportunities and challenges

Telegram: @eduafoa