Uliana
Technical support specialist
- Considering positions:
- Technical support specialist, дизайнер-поліграфіст, QA-інженер, перекладач англійської, консультант клієнтської підтримки, консультант роботи з клієнтами, консультант на телефон, технічна підтримка, фотограф, фоторедактор
- Employment type:
- full-time, part-time
- Age:
- 41 years
- City of residence:
- Lviv
- Ready to work:
- Remote
Contact information
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You can get this candidate's contact information from https://www.work.ua/resumes/6722830/
Education
ЛНУ ім. І. Франка
Англійська мова і Література, Львів
Higher, from 2001 to 2006 (5 years)
Knowledge and skills
- Комунікабельність
- Здатність до навчання
- Письмовий переклад
- Усний переклад
- Синхронний переклад
- Користувач ПК
- Налаштування ПК
- Цифрова грамотність
- Налаштування ОС
- Адміністрування ОС Windows
- Розробка дизайну банерів
- Розробка дизайну візиток
- Розробка дизайну буклетів
- Розробка дизайну плакатів
- Верстання книжок
- Розробка дизайну брошур
- Ручне тестування
- Тестування ПЗ
- Тестування мобільних застосунків
- Функціональне тестування
- Регресійне тестування
- Робота в команді
- Мобільна зйомка
- Adobe Photoshop
- Обробка фото
- Фотозйомка
- Фотомонтаж
- Портретна зйомка
- Adobe InDesign
- Предметна фотозйомка
- MS Word
- MS Excel
- MS Office
- Microsoft 365
- Користувач ОС Windows
- Тестування додатків на Android
- Швидкий набір тексту
- Сліпий друк
- Редагування текстів
- Вичитка текстів
- Доброзичливість
- Адаптивність
- Чесність
Language proficiencies
- English — fluent
- Ukrainian — fluent
- Polish — average
Additional information
UlianaHapuk
Contact Information:
Location: Tirana, Albania
Date of Birth: 04.01.1985
Email: [
Phone: [
Summary of experience:
6 years in IT:
•Developing and maintaining scripts for automated browser testing
• Monitoring packaged software deployments
•Working with QA test plans and test cases
•Working with bug tracking system (Jira)
Technology/Methodology:
Test Design Techniques; knowledge of bug tracking software; knowledge of web browser software including basic knowledge of html, css (also css and x-path selectors), cookies, Java, navigation buttons, typical use cases; experienced PC user; used to work with MS Office (Word, Excel, PowerPoint), Adobe Photoshop, Indesign, video editing software (Kdenlive).
Malkos, CoreValue
Junior QA engineer
•testing and debugging software and websites (Mobile and PC)
•bug tracking
•testing documentation: test suits, test cases, compliance monitoring, application support and reporting
Junior Automation Engineer
•Making software packages
Environment and Tools: Microsoft APPV, SCCM, Symantec, Orca, Advanced Installer, EMCO, SCCM
•Writing scripts for testing websites
Lviv Systems of TelecommunicationDispatcher
•Dealing with enquiries
•Crash controlling
•Request controlling
•Controlling of workmen` job
•Inputting information to a database
•Making appropriate changes in abonents data (activating, deactivating of services etc)
Consultant of call-center
•Technical supporting
•Consulting on payments
•Handling all another aspects of support to the first line clients
Center of health and rehabilitation Social Worker
•English-Ukrainian (and vice-a-versa) translation of documentation for different abroad competitions, Olympiads etc.
•Interpreting
Lviv Regional Youth Job Center and Lviv Regional Youth HostelAssociation
Hotel Manager
•Dealing with all enquiries in person, on the telephone or via e-mail
•Keeping up to date with current promotions and hotel pricing, to provide information to guests, on request, while maximizing bedroom sales opportunities
•Online-booking control
The International Youth Hostel "Afena"
Receptionist
•Greeting visitors and guests
•Settling
•Dealing with all enquiries in person, on the telephone or via e-mail
•Administering all reservations, cancellations and no-shows
•Keeping up to date with current promotions and hotel pricing, to provide information to guests, on request, while maximizing bedroom sales opportunities
•Fulfilling all reasonable requests from guests to ensure their comfort, satisfaction and safety
•Conducting regular security checks throughout the day and report any security issues to line manager
Center of Photocopy and Computer Services
and “Spolom” (a publishing house)Copy & Print Center Expert
•Inventory of copy products
•Typing
•Ensuring the accurate processing of orders
•Monitoring copy and print center operations; ensuring adherence to all company programs and procedural compliance
•Responding and resolving customer requests and concerns
•Providing per coaching and training on selling skills and equipment operations
•Ensuring an inviting environment for the customers by maintaining a neat and clean Copy & Print Center
•Books making - layout, covers, etc.
Education:
Ivan Franko Lviv National University
Bachelor`s Degree in English Philology
Kyiv Bible College
“The Word of God”Bachelor`s Degree in Theology
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