Resume from May 18, 2023PRO


Sales Manager, Customer Representative, Logistics director, English tutor, 38 000 UAH

Full-time, part-time.
27 years
City of residence:
Ready to work:

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Work experience

Sales manager

from 08.2021 to 02.2023 (1 year 6 months)
Slice (software), Kyiv (Telecommunications and networking)

-Handled outbound/inbound communication via calls, Emails and ticketing system.
-Good experience with CRM system, payroll software and accounting system like Quickbooks, Sage, Xero etc.
-Sent Price quotes and Invoices to leads and customers.
-Strong computer literacy and proficient with Microsoft Office.
-Maintained correspondence with customers via telephone calls and emails.
-Built and nurtured solid customer relationships by solving problems and answering questions and concerns.
-Reduced average customer representative call time by 90 seconds with intuitive intranet site.
-Met and exceeded sales target numerously.
-Pitched products and services to both current customers and prospects and developed quality leads into potentials.

Customer service/Sales manager

from 10.2018 to 08.2021 (2 years 10 months)
Eurostandarte, Remote (Telecommunications and networking)

-Worked as a customer care agent while helping clients organize and set up their profile.
-Maintained correspondence with clients via phone calls and email.
-Consistently exceeded sales targets, resulting in a promotion to team leader after 4 months of work.
-Trained new sales agents on the techniques and procedures of sales.

Logistic director

from 05.2017 to 08.2019 (2 years 3 months)
IM, Lviv (Transportation and logistics)

-Tracking of goods and Cargo from one point to the other.
-Booked and negotiated best rates, sought new customers and followed up with loads.
-Responded to company’s emergency and non-emergency calls.

English teacher

from 06.2015 to 06.2017 (2 years)
Cambly, Remote (Education and science)

-Taught students of different age groups and Nationalities especially preschoolers.
-Organized tasks and assignments.
-I have an English proficiency speaking score of 8.0 (IELTS).


University of North Dakota

MPH, Grand forks
Higher, from 2023 to 2025 (2 years)

Danylo Halytsky Lviv National Medical University

Medicine, Lviv
Higher, from 2014 to 2020 (6 years)

Knowledge and skills

MS Office CRM Adobe Active sales Direct sales Honesty B2B Sales Handling objections B2C Sales

Language proficiencies

  • English — fluent
  • Ukrainian — average

Additional information

Effective and strong communication
Strong work ethics
Willingness to learn
Team work

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