Resume from May 18, 2023PRO

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Contact information

The job seeker has entered a phone number, email and address.

You can get this candidate's contact information from www.work.ua/resumes/6726372

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Work experience

Sales manager

from 08.2021 to 02.2023 (1 year 6 months)
Slice (software), Kyiv (Telecommunications and networking)

-Handled outbound/inbound communication via calls, Emails and ticketing system.
-Good experience with CRM system, payroll software and accounting system like Quickbooks, Sage, Xero etc.
-Sent Price quotes and Invoices to leads and customers.
-Strong computer literacy and proficient with Microsoft Office.
-Maintained correspondence with customers via telephone calls and emails.
-Built and nurtured solid customer relationships by solving problems and answering questions and concerns.
-Reduced average customer representative call time by 90 seconds with intuitive intranet site.
-Met and exceeded sales target numerously.
-Pitched products and services to both current customers and prospects and developed quality leads into potentials.

Customer service/Sales manager

from 10.2018 to 08.2021 (2 years 10 months)
Eurostandarte, Remote (Telecommunications and networking)

-Worked as a customer care agent while helping clients organize and set up their profile.
-Maintained correspondence with clients via phone calls and email.
-Consistently exceeded sales targets, resulting in a promotion to team leader after 4 months of work.
-Trained new sales agents on the techniques and procedures of sales.

Logistic director

from 05.2017 to 08.2019 (2 years 3 months)
IM, Lviv (Transportation and logistics)

-Tracking of goods and Cargo from one point to the other.
-Booked and negotiated best rates, sought new customers and followed up with loads.
-Responded to company’s emergency and non-emergency calls.

English teacher

from 06.2015 to 06.2017 (2 years)
Cambly, Remote (Education and science)

-Taught students of different age groups and Nationalities especially preschoolers.
-Organized tasks and assignments.
-I have an English proficiency speaking score of 8.0 (IELTS).

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Education

University of North Dakota

MPH, Grand forks
Higher, from 2023 to 2025 (2 years)

Danylo Halytsky Lviv National Medical University

Medicine, Lviv
Higher, from 2014 to 2020 (6 years)

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Knowledge and skills

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Language proficiencies

• English — fluent
• Ukrainian — average

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Additional information

Skills;
Effective and strong communication
Strong work ethics
Willingness to learn
Friendliness
Team work

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