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Work experience

Communications Manager, Pharmaceutical Division

from 05.2024 to now (2 years 4 months)
Bayer Ukraine, Kyiv (Chemical industry, pharmaceuticals)

Internal Communications
- Developed and executed annual content strategy aligned with corporate objectives, delivering strategic communications across multiple internal channels to engage employees with key business updates, initiatives, and company priorities
- Created and managed integrated content calendar, ensuring consistent messaging and timely delivery of critical communications across all internal platforms
- Served as core member of Issue Management team, developing crisis communication strategies and response protocols during critical business situations, ensuring rapid and effective resolution
- Provided communication support for cross-functional business initiatives, including strategic content development, event moderation, and employee engagement program design

External Communications & Brand Management
- Developed and executed content strategy for external digital channels (Facebook, Bayer.ua, YouTube), driving audience growth and engagement
- Produced corporate communications and thought leadership content that enhanced brand reputation, strengthened stakeholder trust, and positioned company as pharmaceutical industry expert
- Represented company at industry conferences and stakeholder events, strengthening corporate visibility, partnership opportunities, and external relations
- Created multimedia content (written, visual, video) that effectively communicated company mission, values, and expertise to diverse external audiences

Assistant, Pharmaceutical Division

from 06.2021 to now (5 years 3 months)
Bayer Ukraine, Kyiv (Chemical industry, pharmaceuticals)

- Coordination of document workflow and contract administration processes using SAP, 1C, Vchasno EDO, DocuSign, and other corporate systems.
- Support of contract lifecycle management, including the preparation, renewal, and administration of agreements with suppliers and business partners.
- Organization of business travel arrangements, including booking management, documentation, expense reconciliation, and vendor coordination.
- Maintenance of internal reporting processes and business performance tracking systems.
- Coordination of internal events, meetings, and cross-functional projects, ensuring effective collaboration across teams.

Event manager

from 04.2021 to 06.2021 (3 months)
Workit, Kyiv (Real estate)

- Organized and managed corporate and community events for residents and external clients
- Served as the primary point of contact for clients, coordinating event planning, venue booking, budgets, catering, and event concepts
- Collaborated with cross-functional teams and vendors to ensure successful event execution from planning through completion
- Supported the delivery of engaging event experiences aligned with client objectives and expectations

Business Events manager

from 05.2010 to 02.2021 (10 years 10 months)
New Standard of Business travel, Kyiv (Marketing, advertising, and PR)

- Account manager for major corporate clients (international pharmaceutical, agricultural and IT companies);
- Complex servicing of corporate clients with organizing the business events and trips (Ukraine / abroad);
- Planning, budgeting, accompaniment on each stage, financial reporting and documenting of events;
- Congresses, conferences, annual meetings for employees, teleconferences, webinars, Field days, product launch events, promotional and motivational events for employees and customers.

Tourism and conference service manager

from 06.2009 to 05.2010 (1 year)
UHP (Ukrainian Hotel Provider), Kyiv (Tourism)

- Hotel reservation, air and train tickets reservation, excursions, transfers for corporate and individual clients;
- Signing agreements and discussing the terms of cooperation with suppliers;
- Preparation, organization and support of conferences and trainings;
- Registration of training participants.

Retail Product Support Specialist - Remote Customer Service

from 06.2008 to 10.2008 (5 months)
VAB Bank, Kyiv (Finance, banking, and insurance)

- Remote support and consultation on payment card products and banking services
- Processing customer inquiries and resolving card-related issues.

Education

National Aviation University

Faculty of logistic and management, Organization of air work and services, Kyiv, Ukraine
Higher, from 2006 to 2011 (5 years)

Master degree

Additional education and certificates

Дія. Цифрова освіта

1 день
Certificate

Canva Create Webinar and Virtual Canva Training session

2025

Issue Management and Situation Assessment

2025

Effective Customer Communication

2024

SMM Workshop (GoIT)

2024

SiteEditors Training (Internal)

2024

Project Management Essentials

2023

The 7 Habits of Highly Effective People

2023

Storytelling

2022

Time Management

2022

Participation in expo IMEX Frankfurt 2017

May 2017

Participation in expo IBTM 2014 Barcelona Spain

November 2014

Knowledge and skills

• MS Excel
• MS Word
• MS PowerPoint
• MS Outlook
• Terrasoft CRM system
• 1C CRM system
• Conducting presentations
• Canva
• Management of social networks
• Management of CRM
• SMM
• Creative approach
• MS Office
• Creativity
• Purposefulness
• Discipline
• Adobe Photoshop
• Content management
• Journalism
• Ability to analyze
• Honesty
• Adaptability
• Development of a marketing strategy
• Presenting

Language proficiencies

• Ukrainian — fluent
• English — above average

Additional information

- Cross-functional project coordination and stakeholder engagement.
- Relationship building and effective communication across diverse audiences.
- Strong organizational, planning, and multitasking abilities.
- Detail-oriented approach with a strong sense of ownership.
- Adaptability and ability to thrive in dynamic environments.