Contact information

The job seeker has entered a phone number, email and Instagram.

You can get this candidate's contact information from https://www.work.ua/resumes/6791552

Work experience

Project Manager Amazon

from 02.2021 to 10.2021 (8 months)
Tracki, Odessa (Retail)

- Control account health
- Control inventory and its stock, IPI
- Make shipment plans according to sales
- Create shipment labels
- Create listings in Europe
- Solve any account issue through Amazon Support
- Enquire about VAT; apply for VAT in EU and Amazon Tax Services
- Advertisement check; decrease ACoS
- Listings translation from Eng to De
- Helium 10: key words search, follow-up control; creating follow-up flows, Refund Genie

Support, content & SMM manager

from 04.2020 to 12.2020 (8 months)
Mirkit (Amazon, Ebay), Odesa (Retail)

- Support for English-speaking customers on Amazon, Ebay: answer messages, solve customer problems, process returns, resolve cases, send replacements
- Write listings with Hellium
- Solve technical problems: contacting support by phone, creating cases
- Answer customer feedback and reviews
- Delete negative feedback (automatically and if necessary via Amazon support)
- Publish Amazon posts
- Process FBM orders (Ysell)
- Control over the listings display
- Maintenance of FB & Insta accounts, preparation of texts and media for posts
- Start advertising campaigns on Facebook, Instagram
- Creation of bundles
- Send wholesale orders + attracting and finding wholesale customers
- Control over the registration process of TM in the USA and solve related tasks
- Control of orders fulfillment
- Create offers, adds on Ebay
- Creation of Lightning Deals, Amazon
- Keep financial records for wholesale orders (Excel)

Project manager, SMM manager

from 12.2019 to 12.2020 (1 year)
BrightK, Other countries (Phoptography)

- Management of the German Wordpress website: create events on the website, update website information
- Support in side development: control over the website development according to customer requirements
- Solve technical problems on the website
- Creation of advertisements for events (creation of FB Business & Add Manager accounts, FB pages, page advertising and FB, Insta advertising campaigns, solve technical problems in the FB advertising office through support, account recovery)

Personal assistant

from 08.2019 to 04.2020 (8 months)
Foto-Maxe, Other countries (Photography)

- Creation of advertising campaigns in FB/ Instagram
- Creation of FB advertising accounts and then Business Manager in FB
- Instagram account design
- Installation and creation of the FB Chatbot ManyChat (including text) in DE language for websites, advertising campaigns, and posts
- Support in the creation of Wordpress websites for German customers
- Creation of landing pages on ClickFunnels
- Selection and search of personnel (IT, linguists)
- Video editing, voice output, and translation into German/ Russian
- Interpretation/ translation, simultaneous translation (DE-RU, RU-DE, ENG-DE)

Interpreter/ translator

from 05.2019 to 12.2020 (1 year 7 months)
Interpreters Travel, Odesa (Translations)

- Interpreting at business meetings (ENG-DE, DE-ENG, DE-RU, RU-DE, ENG-RU, RU-ENG) (various topics: metallurgy, car business, agricultural industry, IT and computer technology, labor migration, etc.)
- Interpretation in Court (DE – RU, RU – DE, DE – UKR, UKR – DE)
- Translations for tourists (ENG, DE)
- Help with inquiries: e.g. finding legal information
- Translation of documents (legal, business, e.g. business plan translation DE – ENG)

Transport logistician

from 03.2019 to 06.2019 (3 months)
Hegelmann, Odesa (Transportation and logistics)

- Customer and freight search in Timocom
- Preparation of freight transport contracts
- Oral, written translations for drivers (DE-RU, RU-DE)
- Find compromises and solve problems

Customer Manager DE

from 11.2018 to 03.2019 (4 months)
Zoobio, Odesa (Online Shop)

- Customer care: Emails, reply to comments, take calls
- Solve tech/ orders problems
- Help with website improvement
- Accept/ process complaints

Online English Teacher

from 08.2017 to 11.2018 (1 year 3 months)
Skyeng, Other countries (Education and science)

- online English lessons for adults

Commodity Broker

from 08.2016 to 07.2017 (11 months)
Prospex-Agro, Mykolaiv (International sales)

- Information and clientele search (Africa, Argentina, China, Germany, Estonia, Greece, Greece, Latvia, Lithuania, Spain, Thailand, Turkey, Austria)
- Acquisition of new customers
- Preparation of offers and contracts according to FOSFA & GAFTA

Education

Black Sea State University of Petro Mohyla

Master's degree in Philology (English, German and world literature), Mykolaiv
Higher, from 2016 to 2018 (1 year 6 months)

Black Sea State University of Petro Mohyla

Bachelor's degree in philology (English, German and world literature), Mykolaiv
Higher, from 2011 to 2015 (3 years 10 months)

School №22

Mykolaiv
Secondary, from 2000 to 2011 (10 years 8 months)

Grammar school with intensive German and English learning

Additional education and certificates

Volkshochschule, German courses in Munich, Germany

9 months

German courses (A 2.2, B 1.1) at Götte Institute

9 months

Au-Pair Year in Germany

11 months

Workshop 'Peacebuilding & Conflict Management'

14 days

Short Course 'Human Rights Umbrella'

3 days

Language proficiencies

• Ukrainian — fluent
• Russian — fluent
• English — fluent
• German — fluent
• Spanish — beginner