Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/6841878/

Work experience

Customer support representative

from 05.2022 to 05.2025 (3 years)
Suspension Lifts, Remote (Auto business and auto service)

• Handle inquiries from the site, central, and clients, and facilitate client via SMS, and emails.
• Manage processes and ensure compliance within accounts and clients.
• Provide technical support, account management, and problem-solving.
• Coordinate and administer activities to support the central account team and clients.

Transaction Advisory Service Intern

from 10.2015 to 02.2017 (1 year 4 months)
Ernst and Young, Kyiv (Finance, banking, and insurance)

Education

Kyiv National Economic University

MBA Global Business, Kyiv
Higher, from 2015 to 2017 (1 year 5 months)

Kyiv National Economic University vadym hethman

International Economics, Kyiv
Higher, from 2011 to 2015 (3 years 9 months)

Kyiv National University Taras Shevchenko

Preparatory Faculty/Russian language, Kyiv
Higher, from 2010 to 2011 (9 months)

Knowledge and skills

• MS Office
• MS Excel
• MS Word

Language proficiencies

• English — fluent
• Russian — average

Additional information

I am looking for an opportunity that lets me exercise my skill with numbers, eye for detail and more which will allow me to succeed and my interpersonal skills helps me establish meaningful relationships with clients, and my experience with accounting software allows me to confidently manage invoices, inventory databases, research, Administrative/Clerical support, Audit and document control. I have recently completed my Master degree (MBA) focused on Global business in Kyiv National Economic University, Ukraine and 4-year Bachelor’s degree in International Economics, KNEU Ukraine. I'm also an experienced Staff with a demonstrated history of working in the accounting industry, Call Center, Skilled in Analytical Skills, English, Russian, Customer Service and Management. I believe the knowledge I have acquired through my course work and the skills I picked up as an employee makes me an ideal candidate for any opportunity given to me. Aside from my degree, I have held various positions at various companies that have provided me with important hands-on experience to work as a foundation to build my career.