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Eradiri

Customer support representative, 28 000 UAH

Employment type:
full-time
Age:
28 years
City of residence:
Poltava
Ready to work:
Poltava, Remote

Contact information

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Work experience

Retention manager

from 10.2020 to 07.2021 (10 months)
IM, Kyiv (Network provider)

Project coordinator

from 09.2018 to 06.2019 (10 months)
PTC CONSTRUCTION, Canada, Canada (Architectural and design)

Supervisor

from 04.2016 to 08.2018 (2 years 5 months)
Shaw Communications, Winnipeg, Canada (Network provider)

My responsibility was to oversee my teams activity and make sure they attend to customers properly. I am to take any further complains made by customers and detach technicians as if the case needs any further attention.

Education

Poltava National Technical University

Electromechanical engineering, Poltava
Unfinished higher, from 2019 to 2023 (4 years)

Additional education and certificates

2016, 2 years

Knowledge and skills

  • PC User
  • CRM
  • Teamwork
  • Hardware
  • Troubleshooting
  • Electronics repair
  • Shooting
  • Surveying Experience PTC constructions
  • Exceptional oral and written communication skills
  • Able to think analytically and act decisively

Language proficiencies

English — fluent

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