Nnekachi

Customer support specialist

Employment type:
full-time, part-time
Age:
26 years
City of residence:
Ivano-Frankivsk
Ready to work:
Ivano-Frankivsk, Remote

Contact information

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Work experience

B2B Sales Executive

from 02.2025 to 06.2026 (1 year 5 months)
Akita Group Chicago, Remote (Medicine, pharmacy)

B2B Sales Executive
Conducted targeted B2B sales outreach to doctors and medical practitioners,
promoting and selling innovative medical devices while building strong
professional relationships

Operations and Client Support

from 09.2023 to 01.2025 (1 year 5 months)
Brownpay.io, Remote (Finance, banking, and insurance)

Operations and Client Support
Supported $2M+ in transactions, resolving client issues and maintaining accurate operational records.
Coordinated customer support, compliance, and process improvements in a fast paced environment.

English tutor

from 10.2021 to 12.2023 (2 years 3 months)
Just School, Remote (Education and science)

English Tutor
Involved in tutoring teens aged 13-19 in mastering and acheiving fluency in English language from Ukrainian

Content Writer

from 03.2021 to 12.2023 (2 years 10 months)
Cryptogems, Remote (Finance, banking, and insurance)

Content writer
Researched and authored ranking and comparison articles on cryptocurrencies and DeFi projects, analyzing market trends, project performance, and industry developments

Education

Ivano frankivsk National Medical University

Medicine Surgery, Ivano-Frankivsk
Higher, from 2016 to 2021 (5 years)

Additional education and certificates

2026, 2 months

2026, 2 months

Knowledge and skills

  • MS Word
  • MS Excel
  • Adobe
  • Customer Service
  • CRM & Database Management
  • Operations Monitoring
  • Data Analysis and Monitoring
  • Cost & Budget Management
  • Incident & Process Resolution
  • Process Improvement

Language proficiencies

  • English — fluent
  • Dutch — above average
  • Ukrainian — average

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