Contact information

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Work experience

Фахівець Контакт-центру Страхової Компанії

from 03.2018 to now (8 years 5 months)
СК Інго Україна, Киев (Finance, banking, and insurance)

Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Responded to customer requests for products, services and company information.
Reinforced established quality control standards and followed procedures for optimal customer interactions.
Provided primary customer support to customers.
Obtained underwriting approval by completing application for coverage.
Kept detailed records on individual insurance claims and incorporated into detailed client files.

Education

Taras Shevchenko National University of Kyiv

Bachelor of Arts. Oriental Studies, Киев
Higher, from 2015 to 2019 (4 years)

Knowledge and skills

• Продуктивність
• Аналітичне мислення

Language proficiencies

English — above average