• PRO

Mahmoud

Sales manager

Considering positions:
Sales manager, Recruiter, HR manager
Employment type:
full-time, part-time
Age:
27 years
City of residence:
Chernihiv
Ready to work:
Remote

Contact information

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Work experience

International Sales Manager

from 01.2024 to 12.2024 (11 months)
ARTSEVEN ARCHITECTS, Kyiv (Construction, architecture, interior design)

- Developing and implementing strategic plans to grow the company's B2B & B2C sales and expand its customer base.
- Identifying new business opportunities and building strong relationships with potential clients, partners, and stakeholders.
- Conducting market research to understand industry trends, competitive landscapes, and customer needs.
- Creating and executing effective sales strategies to promote B2B & B2C services.
- Collaborating with cross-functional teams, including sales, marketing, product development, and customer support, to ensure alignment and achieve business goals.
- Negotiating contracts, pricing, and terms with B2B & B2C clients to maximize revenue and profitability.
- Providing excellent customer service and support to B2B & B2C clients, addressing their inquiries, concerns, and feedback in a timely and professional manner.
- Analyzing sales data, performance metrics, and market feedback to assess the effectiveness of B2B initiatives and identify areas for improvement.
- Researching and identifying potential leads or prospects through various channels such as online research, social media, industry events, and networking.
- Developing and implementing lead generation strategies and campaigns to attract and engage target audiences
- initiating contact with leads through various communication channels, including cold calling, email outreach, social selling, and personalized messaging.
- Continuously optimizing lead generation strategies and tactics based on performance data, market trends, and customer feedback to drive continuous improvement.

Sales manager

from 08.2023 to 01.2024 (5 months)
Booking Health, Kyiv (Medicine, pharmacy)

- Implementing sales strategies to achieve revenue targets in the medical tourism sector.
- Building and maintaining strong relationships with clients to understand their needs and provide tailored solutions.
- Conducting market research to identify new opportunities and stay updated on industry trends.
- Collaborating with cross-functional teams to ensure seamless delivery of services to clients.
- Providing regular reports on sales performance and market insights to the management team.

Sales manager

from 03.2023 to 08.2023 (5 months)
Holden Group, Kyiv (Finance, banking, and insurance)

- Developing and executing sales plans to drive revenue growth in the finance, banking, and insurance sectors.
- Identifying and prospecting new clients while nurturing existing client relationships.
- Negotiating and closing sales deals, ensuring customer satisfaction and retention.
- Analyzing market trends and competitor activities to capitalize on emerging opportunities.
- Collaborating with internal teams to optimize sales processes and enhance customer experience.

Recruiter/HR manager

from 08.2022 to 02.2023 (6 months)
HW Express, Lviv (Transportation and logistics)

- Managing end-to-end recruitment processes, including sourcing, screening, and interviewing drivers.
- Developing and implementing HR policies and procedures to ensure compliance with labor laws and regulations.
- Providing guidance and support to employees on HR-related matters, including performance management and conflict resolution.
- Facilitating training and development programs to enhance employee skills and competencies.
- Handling employee relations issues and fostering a positive work culture within the organization.

Website Content manager

from 03.2021 to 07.2022 (1 year 4 months)
Footballticketnet.com, Харків (IT)

- Creating and managing website content, including articles, blog posts, and promotional materials.
- Optimizing content for search engines (SEO) to improve website visibility and attract organic traffic.
- Collaborating with design and development teams to ensure content alignment with brand guidelines and user experience objectives.
- Analyzing website metrics and user engagement data to inform content strategy and decision-making.
- Implementing content management systems and workflows to streamline content creation and publishing processes.

Sales manager

from 01.2021 to 07.2022 (1 year 6 months)
Footballticketnet.com, Kharkiv (Show business, art and entertainment)

- Driving ticket sales through targeted marketing campaigns and promotional activities.
- Establishing and maintaining relationships with event organizers, venues, and ticket distributors.
- Managing customer inquiries and resolving issues to ensure a seamless ticket purchasing experience.
- Analyzing sales data and customer feedback to identify areas for improvement and optimization.
- Collaborating with marketing and sales teams to develop strategies for maximizing ticket sales and revenue.

Education

Kharkov national technical university

Communication and network engineering, Kharkiv
Higher, from 2021 to 2022 (1 year)

Kharkov university for radio electronics

Computer Engineering, Kharkiv
Higher, from 2016 to 2020 (4 years)

Additional education and certificates

Cisco (CCNA)

2021, 4

B2B Sales Strategy: Winning Plays for Big Contracts

2024, 1 week
Certificate

Knowledge and skills

  • PC User
  • MS Office
  • HTML
  • CSS
  • WordPress
  • Website designing
  • CRM
  • Bitrix24
  • Phone sales
  • Cold sales
  • Communicability
  • Active sales
  • Management of CRM
  • Handling objections
  • Direct sales
  • B2B Sales
  • Presentation of products
  • Conducting presentations
  • Processing hot applications
  • Identification of the client's needs
  • JavaScript
  • VS Code
  • Cross-selling
  • B2C Sales
  • Adaptability
  • Management skills
  • Sales planning

Language proficiencies

  • Russian — above average
  • English — advanced
  • Arabic — fluent

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