Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/7265271/

Work experience

Junior Manual QA Engineer

from 02.2024 to now (2 years 6 months)
Freelance, Дистанційно (IT)

• Performed manual testing of web applications and websites
• Executed functional, UI, and regression testing
• Identified, documented, and tracked bugs
• Created and updated test cases, checklists, and bug reports
• Reproduced user-reported issues and verified bug fixes
• Collaborated with developers and support teams to improve product quality
• Ensured websites functioned correctly across different browsers and devices

Compliance Agent

from 05.2022 to 11.2023 (1 year 7 months)
Freelance, Дистанційно (Фінанси, банки, страхування)

• Reviewed and verified customer documents and account information
• Ensured compliance with company policies and regulatory requirements
• Conducted data accuracy checks and identified inconsistencies
• Investigated suspicious or incomplete cases and escalated when necessary
• Maintained confidentiality and handled sensitive information responsibly
• Improved processing accuracy and attention to detail in daily operations

Support manager

from 02.2022 to 04.2022 (3 months)
WiFi Map, Дистанційно (IT)

• Provided customer support via email and chat
• Resolved client issues and responded to inquiries in a timely manner
• Investigated and reproduced user-reported problems
• Assisted users with platform navigation and technical difficulties
• Maintained high customer satisfaction and effective communication
• Collaborated with internal teams to resolve complex issues

Lead generation manager

from 09.2021 to 05.2022 (9 months)
RemotEmployees, Дистанційно (IT)

• Conducted lead generation through email outreach, LinkedIn, and online research
• Identified and qualified potential clients for the sales team
• Managed CRM data and maintained accurate lead information
• Communicated with prospects and scheduled meetings
• Researched target markets and competitors
• Increased the number of qualified leads and improved outreach efficiency

Teacher

from 05.2021 to 09.2021 (5 months)
English school "Yes", Черкаси (Освіта, наука)

Teaching English to children through interactive lessons, games, speaking activities, and providing feedback to parents on students’ progress.

Education

ЧНУ

ННІ іноземних мов, Черкаси
Higher, from 2017 to 2021 (4 years)

Knowledge and skills

• Ініціативність
• Ручне тестування
• Написання bug reports
• Ведення документації
• Складання чеклістів
• Доброзичливість

Language proficiencies

• English — above average
• German — beginner
• French — beginner