Contact information

You can get this candidate's contact information from https://www.work.ua/resumes/7267139/

Work experience

Sales Manager

from 08.2021 to 08.2022 (1 year)
Supplax, Remote (Construction, Service Sector)

• Promptly responding to fresh client requests via call and text, consulting, and further promoting the company's services.

• Booking, connecting the client with a local contractor, and following up after signing the contract, being an important link between both parties, resolving issues that might arise.

• Collecting payment in a timely fashion, ensuring quality service throughout the full contact period with both contractor and the client.

• Participating in training and activities aimed at raising the qualification and improving the client/contractor experience while working with the company.

• Making weekly/monthly reports, constantly visualizing the progress, and "raising the bar", in order to achieve constant growth.

HR Manager

from 09.2018 to 07.2021 (2 years 11 months)
Green Cleaning Systems Inc., Суми (Providing a variety of commercial and residential services in the US market)

• Interviewing and hiring potential candidates
• Training them to the point where they are completely self-sufficient
• Providing support and dealing with emergencies whenever they arise
• Suggesting and implementing new methods for improving efficiency and general well-being.

Sales Operator (later transferred to operations department to perform more specialized work)

from 09.2018 to 07.2021 (2 years 11 months)
Green Cleaning Systems Inc., Суми (Providing a variety of commercial and residential services in the US market)

• Introducing and selling company’s products in the most appealing and efficient way.
• Handling the client from the booking stage till contact being closed.
• Resolving any occurring issues in the most professional manner. Also had a training in Customer Service Department with experience of dealing and closing real complaints from customers.
• Being a good “team player” as it is a key in achieving best results for the company.

Education

Sumy State University

Менеджмент, Суми
Unfinished higher, from 2017 to 2020 (3 years)

Additional education and certificates

C1 Advances, by Cambridge Assessment English

2 years

Knowledge and skills

• MS Office
• Windows
• Operating systems
• MacOS

Language proficiencies

• English — fluent
• Ukrainian — fluent