Contact information

You can get this candidate's contact information from https://www.work.ua/resumes/7295289/

Work experience

Business Development specialist

from 10.2024 to now (2 years)
Rockglade Government Solutions, Remote (Telecommunications and networking)

At Rockglade Government Solutions, I was responsible for identifying and pursuing new federal government contracting opportunities, building relationships with government clients and industry partners, coordinating with internal teams on proposals, and staying updated on procurement trends and regulations. The role focused on expanding the company’s presence in the federal marketplace.

Financial Crime Analyst

from 10.2023 to 09.2024 (1 year)
TELUS International ( TikTok)-Dublin, County Dublin, Remote (Media)

• Utilized data visualization tools to highlight risks associated with sensitive business practices,
contributing to the further development of cyber-enabled financial criminal investigations.
• Developed expertise in criminal methods and AML typologies, leveraging this knowledge to analyze transaction data and identify unusual activity.
Actively participated in ad hoc projects and enhanced reviews, providing support for inquiries from regulators and compliance-related matters.
• Conducted investigative and intelligence research on individuals, entities, and events associated with
current or prospective customers using public records,LEXIS NEXIS,OSINT,Opensaction,vendor
systems, and various research tools.
Thoroughly analyzed investigative and intelligence information, including customer identification,
business operations, KYC information, and transaction history.
Identified trends in recurring AML and Financial Crime violations, collaborating closely with teammates and cross-functional partners to enhance compliance procedures and training materials.

Skills: Analytical Skills • Data Analysis • Anti-Money Laundering

GDPR officer & CSR

from 03.2023 to 09.2023 (7 months)
Europcar Mobility Group-Dublin, County Dublin, Remote (Transportation and logistics)

Professionally responsible for providing exceptional customer service. assisting customers with inquiries, resolve issues, manage bookings, and ensure overall customer satisfaction while collaborating with various departments, to deliver outstanding experiences to customers and contributing to Europcar's reputation

AML/KYC COMPLIANCE ANALYST

from 09.2022 to 02.2023 (6 months)
Bank of Ireland-Dublin, County Dublin, Remote (Consulting, accounting and auditing)

•Implementation of a smooth transition of customers moving over from the ULSTER and KBC BANK to the
BANK OF IRELAND while complying with KYC and AML guidelines.
• Ensured compliance with all AML laws, regulations, guidelines, written procedures; OFAC, CIP, KYC,
customer/transaction monitoring
• Efficient use of Actimize, SharePoint, Lexis-Nexis, and other tools to assist in research on Negative news, Adverse news, and background information.
• Authored thorough reports detailing the results of investigations and recommendations to improve
compliance and maintain solvency.
• Collaborating with cross-functional teams to ensure seamless integration of systems and processes
• Monitoring customer feedback and making improvements to the transition process as needed
• Keeping up-to-date with regulations and laws related to banking operations to ensure compliance
• Investigate international and domestic wire transfers for suspicious activity

GDPR Compliance officer & Customer service representative

from 07.2018 to 12.2019 (1 year 6 months)
Westbrook realty, Remote (Real estate)

Monitoring compliance with GDPR
• Data protection impact assessment.
• Manage and maintain a database of customer information, including contact details and call notes
• Respond to customer inquiries and provide accurate and up-to-date information about the company's services
• Cooperating with the Supervisory Authority.
• Document and resolve customer complaints and concerns in a timely and professional manner
• Continuously monitor customer satisfaction levels and take appropriate action to improve customer experience.
• Collaborate with internal teams, such as sales and marketing, to develop and implement strategies to improve customer engagement

Knowledge and skills

• MS Excel
• Sanction Screening
• UX Design
• Communicability
• Fraud prevention and detection
• Financial analysis
• MS Office
• Suspicious Activity Reporting
• Organizational skills
• Computer literacy
• Reporting to regulatory bodies
• AML policies and procedures
• Risk assessment
• Zendesk
• Customer due diligence
• User research
• Regulatory compliance
• Transaction monitoring
• Figma
• Management of CRM

Language proficiencies

• English — fluent
• Irish — above average

References

• Brodrick

  Brodrick

  Supervisor, Westbrook Realty

  Contact details are hidden

• Bill lovering

  Bill lovering

  Supervisor, Rockglade government solutions

  Contact details are hidden

Additional information

Experienced CSR ,Financial Risk & Compliance Analyst with 7+ years in risk management, regulatory compliance, and financial crime prevention. Skilled in AML, KYC, CDD, GDPR, transaction monitoring, sanctions screening, and compliance reporting, ensuring adherence to global and local regulations.
Proficient in leveraging credit risk and compliance platforms like SAS, OFSAA, Actimize, Fenergo, and NetReveal to assess financial risks and strengthen compliance frameworks. Strong business analysis, problem-solving, and stakeholder management skills, with expertise in risk mitigation strategies and regulatory adaptation. Adept at documenting complex requirements, conducting forensic investigations, and providing strategic insights to senior leadership. A proactive professional committed to enhancing financial risk governance and operational resilience in fast-paced, high-risk environments. Willing to relocate: Anywhere