Afriyie

Afriyie Appiagyei Education
Okyere
Dietitian/Customer University Education Oct 2010 - Jul 2014
Support/Dispatcher/Account University of Ghana, Accra
manager BSc Dietician.
Dietetics Department
University of Ghana

Employment
Personal details
Customer Support Specialist Jan 2020 - Jul 2021
Afriyie Appiagyei Okyere AT&T Telecommunication, Slovakia
Answering incoming chats, tickets, and emails from English-speaking users.
[open contact info](look above in the "contact info" section) Assisting customers and resolving any issues related to company services.
Asking people from other departments for assistance if you realize you aren't able
to resolve the issue on your own.
[open contact info](look above in the "contact info" section)
Stand at the frontline for technical support
Face all kinds of questions from the store clients over the live chat, Help Desk,
Poltavkaya 24,Ukraine and phone
25000 Kirovograd Gather required information from clients and escalate issues to other internal
resources according to the predefined process as required
January 15th, 1993 Create and maintain documentation of modules.

Male Account Manager, Supplier Relationship Jan 2018 - Sep 2019
Manager
Delaware Health company, Remote
Skills Receive from the store manager a database of brands with which we can
potentially conclude a contract for the sale of their assortment in the United States;
Customer care service Find information about the owners of these brands and their distributors on
American and European sites;
communication and Register on brand websites with the provision of all official documents on behalf of
collaboration our company. Write a cover letter asking for permission to become a partner;
Make calls to brand representatives in the United States, negotiate and find out
negotiation what other documents are needed to conclude a contract;
Effectively manage relationships with suppliers. Work records are kept in the CRM
Computer literacy
system.
Client relations

Delivering sales pitches
and critical thinking

Languages Dispatcher Feb 2017 - Sep 2018
Global Express Company, Kiev
English Ensuring the delivery of freight and timely clearance when applicable.
Assisting in loading/unloading trucks, ability or
Interacting with customers and arranging their shipments to meet customers’
Hobbies service standards.
Contributing and maintaining good relationships with suppliers. - Meet
Listening of music, Reading of compliance at all times.
books, Playing football Network communications, timely responses to emails and requests.
Ensuring a smooth and timely freight process flow.
Ensuring accurate and timely data entry into our operational system.
Tracking and Tracing domestic (US) shipments.

Sales/Project Manager Mar 2015 - Jan 2016
Capital Financial Services, Kiev
Answering Calls, Taking Messages And Handling Correspondence
Maintaining Diaries And Arranging Appointments
Typing, Preparing And Collating Reports
Filing
Organizing And Servicing Meetings (Producing Agendas And Taking Minutes)
Managing Databases
Prioritizing Workloads
Implementing New Procedures And Administrative Systems
Teacher at Royal Academy
Presenting Lessons In A Comprehensive Manner And Use Visual/Audio Means To
Facilitate Learning
Providing Individualized Instruction To Each Student By Promoting Interactive
Learning
Creating And Distributing Educational Content

Dietician Aug 2014 - Feb 2015
Caiquio Medical Centre, Accra
Working as part of a team & involved in providing a very high standard of
specialist dietetic services in the community to patients & careers.
Helping to translate the science of nutrition into everyday understandable
information about food.
Provide in-patient and outpatient dietherapy services
Consult with clinician and other health personnel to determine nutritional needs
and diet restrictions for clients/patients.
Assess patients’ nutritional status and screen for potential risks in a timely manner.
Plan and implement appropriate therapeutic diets for clients/patients

Profile

I am a well-presented, self-motivated and confident in international standards of
operations, delivering quality service through dedication, professionalism, and
efficiency. It's my dream to work with a reputable organization playing a
challenging role in contributing to the achievements of the company’s vision and to
skillfully executive quality practices to satisfy customer’s interests. And i am now
looking to further an already successful career by working for a caring, reputable
and ambitious institution.

References

Monika Kyzlinkova
AT&T Telecommunication Company, Slovakia
[open contact info](look above in the "contact info" section)

Vadym Dmitry
Best Seattle Roofers,LLC., Federal Way
[open contact info](look above in the "contact info" section), [open contact info](look above in the "contact info" section)

Mr. Frank Hayford
University of Ghana, Legon. Lecturer (Department of Dietetics), Accra
+2233542281401