Ігор

Ihor Zinchenko
Motivated and curious IT specialist with 5+ years of hands-on experience in technical support
and system administration. I enjoy working with infrastructure, solve complex tasks, and
keeping things running smoothly. Comfortable with both Windows and Linux environments,
virtualization and cloude platforms, and basic DevOps tools. I’m a fast learner who values
teamwork, responsibility, and continuous growth. Always open to new challenges and ready to
improve step by step.

Kyiv, Ukraine, 02000

Basic knowledge and skills

ADDS, DNS, DHCP, VPN Prometheus, Grafana, Kibana, AWS EC2, IAM, S3, CloudWatch,
VMWare Esxi, VMware Zabbix SG, RDS
Workstation, Virtual Box Git, Git Hub, Jira, Confluence MySQL, MariaDB, PostgreSQL,
Windows Server 2008 - 2019 Docker, Docker Hub MSSQL
Ubuntu Server 18.04 - 24.04, Apache2, Nginx Phyton, Bash, PowerShell
Oracle Linux 9 Jenkins, Ansible, GitHub Action English — Intermediate (B1)

Work Experience

IT Operation Engineer • PUMB
March 2024 - Now

Technical Support Engineer (L2) • RBI Retail Innovation
December 2022 - March 2024

Technical Support Engineer (Application Support) • UkrSpecSystems
June 2022 - December 2022

Technical Support Engineer IT TV • 1+1 Media
August 2021 - August 2022

Technical Support Engineer • TV channel "Ukraine"
December 2019 - June 2022

System Administrator (Helpdesk) • Channel 5
June 2020 - November 2020

HelpDesk Specialist • Hegelmann Group (Poland)
November 2018 - October 2019

Education

2015 - 2017 2012 - 2015
Sumy State University Sumy State University
Electronic Communications and Media / Multimedia Radio, television and electronic communications
 Courses

2020 - 2021 2020
National Aviation University- FCCSE RED of NTU of Ukraine “KPI”
CCNAv7: Introduction to Networks Network Programmability with Cisco APIC-EM

2021 2023
BitSchool LinkedIn Learning
AWS Essential Training for Developers
Manual QA

2023 2023

The Linux Foundation The Linux Foundation

Git for distributed development software Linux Basics

2024 2025
Prometheus Soft Serve

Programming for Everyone: Python Basics DEVOPS FUNDAMENTALS