Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/7600373/

Education

Хмельницький Національний Університет

КІ
Unfinished higher, from 2017 to 2023 (6 years)

Knowledge and skills

• Здатність до навчання
• Неконфліктність
• Бажання вчитися і розвиватися
• Дисциплінованість
• Адаптивність
• Чесність
• Відеомонтаж
• Adobe Premiere Pro
• Adobe After Effects
• Користувач ПК
• Створення відеоконтенту
• Знання відеоредакторів
• Пакування товарів
• Сортування товарів
• Вантажні роботи

Language proficiencies

English — average

Additional information

Volodymyr Momotiuk
Remote Customer Support Specialist
•Phone / Telegram: [open contact info](look above in the "contact info" section)
•Location: Ukraine (Open to remote work worldwide)
__________
Professional Summary
Highly motivated and communication-driven professional seeking a Remote Customer Support position. Proven track record of resolving conflicts, active listening, and providing exceptional service in fast-paced environments. Equipped with a solid technical background in Computer Engineering, enabling quick mastery of CRM software, helpdesk tools, and troubleshooting procedures.
Core Competencies
•Excellent interpersonal and communication skills
•Customer-centric approach & active listening
•Conflict resolution & problem-solving
•Technical troubleshooting (Hardware & Software)
•Adaptability & fast learner
Work Experience
Computer Service Center
Customer Service & Technical Support Representative
•Communicated directly with clients to diagnose computer, laptop, and hardware issues.
•Translated complex technical problems into simple, understandable terms for customers.
•Managed customer inquiries, provided repair updates, and ensured high satisfaction rates.
Restaurant & Hospitality Sector
Customer Service Specialist / Server
•Provided high-quality, friendly, and fast face-to-face service to a diverse clientele.
•Handled stressful situations, rushed hours, and customer complaints with patience and diplomacy.
•Developed strong teamwork and verbal communication skills.
Education
Khmelnytskyi National University (KhNU)
Bachelor’s Degree in Computer Engineering
Languages
•Ukrainian: Native
•English: B1 Intermediate