Kurhula
Customer support representative
Contact information
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You can get this candidate's contact information from https://www.work.ua/resumes/7737272/
Work experience
Customer support representative
from 04.2022 to 03.2025
(3 years)
Netevia, Remote (Telecommunications and networking)
I started off as a technical and customer support representative, working with merchants for a credit card processing company based in Miami Florida USA. Within 6 months in this role I got promoted to work with the risk department as a risk analyst. My responsibilities included, Collecting ACH rejects (rejected monthly fees debits) , removing and placing accounts on holds, reviewing bank documents for bank changes.
Education
Kharkiv national medical university
Medicine, Kharkiv
Higher, from 2016 to 2022 (6 years)
Medical doctor
Knowledge and skills
- MS Office
- MS Excel
- MS PowerPoint
- Google Chrome User
- Google Sheets
- Google Drive
- Adaptability
- Teaching
- Teamwork
- Teaching English
- Customer orientation
- Technical support for users
More resumes of this candidate
Remote
Unfinished higher education · Part-time
- English Teacher, stopfail English school, Business English Academy, 6 years 2 months
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The candidate's resume is posted at https://www.work.ua/resumes/7737272/