Contact information

You can get this candidate's contact information from https://www.work.ua/resumes/7834781/

Work experience

English Teacher

from 11.2025 to 01.2026 (3 months)
Next Leader, Remote (Education and science)

• Delivered English language classes at a coaching centre for learners across intermediate,
upper-intermediate and advanced levels.
• Led intermediate and upper-intermediate classes, adapting explanations and learning activities to
students' language proficiency

GSA Executive Manager (Sales, Product research & listing, Bid Manager)

from 07.2025 to 05.2026 (11 months)
AGAS MFG INC., Remote (Wholesale, distribution, imports, and exports)

Identified U.S. government contracting opportunities through GSA and procurement
Your paragraph text
platforms.
Prepared bids, proposals, quotations, and ensured contract compliance.
Managed client relationships and coordinated with cross-functional teams.
Conducted market research to identify new business opportunities.
Executiv

Executive/Personal Assistant

from 02.2024 to 03.2025 (1 year 2 months)
Ukralfa group, Remote (Wholesale, distribution, imports, and exports)

Managed calls, coordinated client meetings, and handled scheduling for the CEO.
Ensured smooth day-to-day operations by anticipating needs and providing proactive support.

Business Development Manager (Sales) / Social Media Manager

from 09.2023 to 11.2024 (1 year 3 months)
Studio Milieu Architects, Other countries (Construction, architecture, interior design)

• Conducted market research and developed strategic business plans to drive revenue growth and market expansion.
• Managed social media accounts across multiple platforms, creating and curating engaging content to enhance brand awareness and audience engagement.
• Established and maintained strong relationships with key clients and partners, negotiating contracts and closing deals to strengthen the company's market position.
• Analyzed business and social media metrics, providing insights and reports to inform strategy and improve performance.
• Collaborated with cross-functional teams to align business development and social media efforts with overall marketing and product development goals.

Influencer manager

from 08.2023 to 12.2024 (1 year 5 months)
NDA, Kyiv (Marketing, advertising, and PR)

Developed and executed influencer marketing campaigns, selecting and managing influencer partnerships to align with brand objectives.
Built and maintained strong relationships with influencers, ensuring effective collaboration and brand representation.
Analyzed campaign performance, tracked key metrics, and provided detailed reports to optimize future influencer strategies.
Worked cross-functionally with marketing and content teams to ensure consistency in messaging and brand voice across campaigns.

Team Lead QA

from 04.2022 to 03.2024 (2 years)
BGD Pvt ltd, Remote (Non-profit and charitable organizations)

-Working as a QA Team lead for Support Department.
- Spearhead prioritization eftorts and monitor work to achieve objectives. - Collect and analyze data regarding established and potential customers. - Formulate comprehensive reports for company agents. - Lead a dynamic team while imparting training to new recruits.

English Teacher

from 12.2021 to 07.2023 (1 year 8 months)
Saint Ursula Convent School, Remote (Education and science)

• Delivered literature lessons for primary and middle school students, encouraging discussion and
active participation.
• Guided reading comprehension and creative writing activities and assessed student performance

Customer support representative (HEAD)

from 08.2021 to 03.2022 (8 months)
BGD Pvt Ltd, Remote (Individuals)

Led and managed a support team, ensuring excellent service and efficient issue resolution.
Developed training programs to enhance team performance and customer satisfaction.
Collaborated with other teams to improve service processes and align with company objectives.

English tutor

from 01.2021 to now (5 years 10 months)
Freelance, Remote (Education and science)

• Provide individual English tutoring tailored to students' learning levels and academic needs.
• Support reading comprehension, writing and communication skills through personalised practice.
• Help students prepare for examinations and develop English fluency.

Education

Alfred nobel university

Medicine, Днепр
Unfinished higher, from 2020 to 2025 (5 years)

Knowledge and skills

• Fast typing
• Ability to work in multitasking mode
• Attentiveness
• Receiving incoming calls
• Management of CRM
• Communicability
• MS Excel
• Jira
• Business communication
• Effective communication
• AI Content
• Application of artificial intelligence
• User ChatGPT
• Claude API
• Marketing
• MS Office
• Adaptability
• Discipline

Language proficiencies

• English — fluent
• Hindi — fluent

Additional information

Professional with over 5+ years of experience across customer service, sales, business development, executive support, digital marketing, and English teaching. Skilled in client relationship management, CRM systems, lead generation, negotiation, proposal preparation, team leadership, quality assurance, and employee training. Experienced in coordinating projects, managing schedules, tracking performance, and resolving customer issues in remote work environments. Strong communication, organisation, and problem-solving skills, with the ability to adapt quickly to new tools and business needs. Strong written and verbal English communication with excellent organisational, interpersonal, and time-management skills.