• PRO

Elizabeth

Call center operator, customer service representative, English teacher, 25 000 UAH

Employment type:
full-time, part-time
Age:
23 years
City of residence:
Kharkiv
Ready to work:
Remote

Contact information

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Work experience

Sales agent

from 03.2024 to 07.2024 (4 months)
forward executive solutions, Other countries (Medicine, pharmacy)

I worked for a plastic surgery hospitals where we got leads and information of clients that are interested in doing surgeries and also negotiate and tell them deals that we are having and helping them pay a deposit by directing them I also negotiated with them and advised them on what surgeries they can do based on their body size and bmi it was a fulfilling job I only left because the company moved from Georgia back to America fully

Sales representative

from 09.2023 to 03.2024 (6 months)
indigo, Other countries (Finance, banking, and insurance)

It was a sales company for internet and phones where we got leads and incoming and outgoing calls negotiating with American clients on the importance of the internet we Had sales goals and I always reached my goals because I was dedicated

Customer support representative

from 01.2023 to 09.2023 (8 months)
dspro, Other countries (Public and business services)

Responsible for assisting customers with inquiries, resolving problems, ensuring overall satisfaction, handling complaints, providing product information, and maintaining accurate customer records. Building positive relationships and effectively communicating with customers were key aspects of the role.

English teacher

from 02.2020 to 02.2022 (2 years)
kumon and go tutor, Other countries (Education and science)

I was basically and English and science tutor for ages 6-12 I did power point presentation and used colourful images to help children remember I gave them class works and home assignments and also created and open and positive environment in my classroom for effective learning purposes

Call center operator

from 01.2019 to 01.2020 (1 year)
orbus, Kharkiv (Telecommunications and networking)

Task involved receiving incoming phone calls, talking to customers about the products being offered, listening to the customers, gathering information, and making sales Also using tools like crm system and receiving emails to help in billing for the financial department

Education

Caucasus international university

Medicine, Other countries
Higher, from 2022 to 2025 (3 years)

Vn karazin university

Medicine
Unfinished higher, from 2017 to 2023 (6 years)

Knowledge and skills

  • PC User
  • Writing
  • Productivity
  • Communicability
  • Receiving incoming calls
  • Making outgoing calls
  • Good diction
  • Management of CRM
  • Educability
  • Handling objections
  • Conducting online chats
  • Diligence
  • Ability to work in multitasking mode
  • Fast typing
  • The first line of support

Language proficiencies

English — fluent

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