Resume from March 23, 2023PRO


Sale manager, customer service representative, English teacher, 10 000 UAH

21 years
City of residence:
Ready to work:
Lviv, Remote

Contact information

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Work experience


from 08.2021 to 02.2022 (6 months)
Genix company, Kharkiv (Recruitment industry)

Source and recruit candidates by using databases given in the CRM, phone interviews with candidates, and Screen candidates' resumes and job applications.
Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule. Promote company’s reputation as “best place to work.

Customer Service representative

from 07.2020 to 03.2021 (8 months)
Genix COMPANY , Kharkiv, Kharkiv (Customer Support)

-Receiving calls, responding to questions and providing information on relevant services.
-Filling out the form in the CRM based on the results of the conversation.
-Replying to text messages and emails
-Working on Applications like zoiper, Thunderbird, etc
-Brought forth excellent customer service skills and a commitment to client satisfaction.

Sales manager , customer service support

from 10.2019 to 05.2020 (7 months)
MD group, Kharkiv (Health care)

-Handling client calls, responding to product and service questions, and providing information on relevant products and services. Using spreadsheets to manage, organize, and input data.
-Settled any customer disputes in a professional and pleasant manner.
-Worked to ensure a neat and attractive sales environment, and assisted in the setup of visual displays.
-Helped to increase customer return rates by providing excellent customer service at all times.
-Worked to achieve high customer satisfaction rates by providing optimal customer service and creative tattoo work.


Vn karazin

Art, Kharkiv
Higher, from 2018 to 2021 (3 years)

School taught me various aspects that have helped me improve verbal, moral, intellectual, physical, and social skills, as well as a strong capacity for higher-order thinking skills such as
analyzing and problem-solving.

Additional education

Copywriting (3months)

Professional and other skills

  • Computer skills
    Email communication
    Communication and collaboration tools ( slack,crm,Skype, Trello etc)
  • Team work and critical thinking (2 years of experience)
    Fluent, I currently use it.

Language proficiencies

English — fluent

Additional information

Engaging and patient in Customer Service professional with 3+ years of experience responding
to all types of customer inquiries. Eagar to join a company to grow customer loyalty and
maintain the highest level of customer service. Problem solver with detail orientation and active
listening skills. coming with a high level of professionalism, strong keyboarding skills

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