Contact information

You can get this candidate's contact information from https://www.work.ua/resumes/7992847/

Work experience

QA engineer

from 05.2025 to 10.2025 (6 months)
Freelance (Poland-Denmark), Дистанційно (IT)

- Manual testing
- Mobile testing
- Defect identifying
- Bug reporting
- Status reporting
- Creating and updating test cases

Technical Writer

from 04.2022 to 01.2023 (10 months)
JustAnswer, Дистанційно (IT)

- Technical documentation development
- Writing documentation that meets organizational standards
- Translating complex information into simple, user-friendly content
- Gaining a deep understanding of products and services

AI Support Specialist / Data Analyst

from 12.2019 to 02.2022 (2 years 3 months)
Ciklum, Львів (IT)

- Performing a visual inspection of the images coming from fields
- Finding any defects of each tree
- Reporting about issues

Data administrator

from 07.2017 to 02.2018 (8 months)
StartUs Insights, Відень (IT)

- Managing and maintain data sets
- Cleaning and updating data accumulated
- Improving data management operations
- Content management
- Data analysis

Business Development Manager

from 06.2016 to 11.2016 (6 months)
REDSTONE, Львів (IT)

- Marketing research
- Developing quotes and proposals
- Identifying the decision-makers
- Аscertain needs of potential customers
- Set up meetings between client decision makers and company's leaders
- Participate in pricing the solution
- Working on platforms: Upwork, Freelancehunt, Guru, Freelancer.com

Technical Support Engineer / QA engineer

from 06.2014 to 12.2015 (1 year 7 months)
Etaximo, Київ (IT)

- Communication with customers
- Processing of customer requests
- Researching technical issues
- Finding client-focused solutions based on customer needs
- Managing and solving conflicts with clients
- Forecasting and tracking of customer indicators
- Building and maintaining strong, long-lasting customer relationships
- Identify new sales opportunities

Education

LQAS (QA school), Basic course of software testing

Junior QA specialist, Львів
Specialized secondary, from 2013 to 2013 (less than 1 year)

НУХТ

Харчова інженерія, Львів
Higher, from 2010 to 2013 (3 years)

Additional education and certificates

Technical Writing для початківців (Udemy, Yaroslava Kachan)

2022

Tech Writers Master Class (Udemy, Janet Underwood)

2022

Creative SMM, SMM на 100%

2021

СВОБОДНАЯ, Маркетинг та SMM

2020

Авторський курс копірайтингу Єви Висоцької "Слово за гроші"

2019

Knowledge and skills

• Jira
• Confluence
• BrowserStack
• Тестування додатків на Android
• Тестування додатків на iOS
• Figma
• Manual testing
• Mobile application testing
• Writing bug reports
• Web testing
• Technical copywriting

Language proficiencies

• Ukrainian — fluent
• English — above average
• Polish — above average