Contact information

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Work experience

Quality control Specialist

from 07.2023 to 08.2024 (1 year 1 month)
Pin-up, Remote (Telecommunications and networking)

Assigned the tasks of preparing day-to-day activities of the
customer care Department.
Supervised the training team and helped new hires with their on-
the-job training.
I gave them constructive feedback and guidance throughout their
learning period and performed other administrative tasks as
assigned.

Customer support representative

from 03.2022 to 07.2023 (1 year 4 months)
Pin-Up, Remote (Telecommunications and networking)

Focused on providing customers with assistance in handling
their purchasing needs, through effective selling skills.
Maintained awareness of all promotions, and advertisements
and displayed them appropriately to the customer.

Education

Taras Shevchenko national university of Kyiv

Medicine, Kiev
Unfinished higher, from 2018 to 2024 (6 years)

Knowledge and skills

• Ability to work in multitasking mode
• Management of CRM
• The first line of support
• Fast typing
• Conducting online chats
• Jira
• Honesty

Language proficiencies

• English — fluent
• Hindi — fluent