Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/8146289/

Work experience

Customer service manager

from 01.2022 to 04.2022 (4 months)
Picup media, Remote (Retail)

1. Offered product support and onboarding assistance via email and live chat for a jewelry tech platform.
2. Helped users understand product features and resolve order or upload issues.
3. Contributed to customer satisfaction efforts and provided feedback to the technical team.

Head of customer support

from 05.2015 to 12.2018 (3 years 8 months)
Primehill Ltd, Remote (Real estate)

1. Handled customer inquiries, guided clients through available property options, and followed up on leads.
2. Provided basic customer service via phone and in person.
3. Supported the sales team with documentation and appointment scheduling.

Education

University of Uyo

Architecture, Uyo
Higher, from 2010 to 2014 (4 years)

Additional education and certificates

Data Analysis

8
Certificate

Knowledge and skills

• MS Excel
• MS Word
• Communicability
• Email
• AutoCAD
• Adobe Premiere Pro
• Adobe
• Adaptability
• Listening skills
• Data visualization
• Conducting negotiations
• Ability to analyze
• ArchiCAD
• Autodesk
• Motion
• Autodesk Revit
• Rendering
• Project management
• Clear Communication
• Interpersonal skills
• Decision Making
• Critical thinking and problem solving
• Professionalism and strong work ethics
• Leadership
• MS Power BI

Language proficiencies

English — fluent