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Work experience

Head of the Project Management Department

from 01.2025 to now (1 year 8 months)
NDA, Дистанційно (IT)

- Manage multiple software development projects simultaneously — retainers, ongoing support, and greenfield builds (T&M/Fixed Price) — with cross-functional teams
- Lead the PM Department: mentor project managers, conduct 1:1s, define growth paths, and run knowledge-sharing sessions
- Integrate AI tools and techniques — generative AI, prompt engineering — into PM workflows to streamline planning, communication, and decision-making
- Oversee end-to-end project delivery, ensuring alignment with scope, budget, quality, and deadlines
- Lead pre-sales activities: requirements elicitation, documentation, estimation, and project planning
- Build long-term client relationships through transparent communication, regular reporting, and strategic engagement
- Shape and refine project workflows to improve delivery predictability and execution quality across teams
- Introduce department-wide performance metrics (profitability, QA quality indicators) and quarterly objectives for PMs, Tech Leads, and QAs
- Collaborate with C-Level leadership on quarterly planning, service quality, and company-wide process standardization
- Support hiring and onboarding of PMs, QAs, and developers to ensure team scalability and resource balance

Project manager

from 08.2021 to now (5 years)
N/A, Дистанційно (IT)

- Managed multiple software development projects simultaneously across single and cross-functional teams — retainers, ongoing support, and greenfield (T&M/Fixed Price)
- Participated in pre-sales: requirements elicitation, project scoping, and estimation
- Owned budget and quality management throughout project lifecycles
- Drove client relationships — day-to-day communication, negotiations, requirements gathering, and engagement development
- Delivered projects on time and within quality standards, fully responsible for end-to-end delivery
- Handled resource planning, team management, and project documentation
- Interviewed PM and developer candidates

Language proficiencies

English — fluent