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Work experience

Shelter Associate (acting as Technical Coordinator)

from 01.2024 to now (2 years 7 months)
Shelter/NFI Cluster (UNHCR), Київ (Неприбуткові, благодійні та громадські організації)

- Provide direct technical support and advisory to sub-national (Hubs) Shelter/NFI Cluster coordinators and implementing partners on response modalities, intervention typologies, and quality assurance.
- Coordinate the development and updates of technical Standard Operating Procedures (SOPs), Lessons Learned reports, and Information, Education and Communication (IEC) materials.
- Facilitate Technical Working Groups (TWiGs) composed of humanitarian organizations, UN agencies, and Clusters to co-develop key documents such as the Shelter Activities Handbook, including its content structure and visual layout.
- Draft technical guidance on sector standards, including firewood quantity and reference costs benchmarks, humanitarian repairs costs, and material specifications, aligned with national legislation and humanitarian best practices.
- Evaluate partners’ project proposals submitted through the OneGMS platform; contribute to the technical review process during UHF allocation rounds, including participation in Strategic and Technical Review Committees.
- Analyze market prices for construction materials, labor, non-food items (NFIs), and solid fuel to inform response planning and budgeting.
Maintain regular coordination with government bodies (Ministries, Regional Administrations) to harmonize vulnerability criteria and align Cluster activities with national winterization programs.
- Support the design and refinement of KoboToolBox-based tools for Needs Assessments and Post-Distribution Monitoring (PDM), ensuring logic consistency and data usability.
- Review and translate technical guidelines between English and Ukrainian, overseeing translation workflows to ensure the accuracy of terminology.
- Contribute to the Shelter/NFI chapter of the Humanitarian Needs and Response Plans (HNRP), including the formulation of narratives and response metrics.
- Acted as assistant project manager and technical expert in the development of two free online courses hosted on Prometheus.
- Prepare technical presentations and Cluster briefings for national coordination meetings; manage online platforms (Webex, MS Teams) and simultaneous interpretation.
- Deliver webinars for humanitarian partners on technical documentation and Shelter Cluster activities.
- Support the organization of retreats, workshops, and capacity-building sessions for Cluster partners.
- Participate in cross-sectoral coordination platforms and Task Forces, including HLP, Cash Working Group, and Age & Disability Technical Working Group.
- Integrate Artificial Intelligence tools into drafting, editing, translation, and data processing workflows to enhance the quality and efficiency of technical deliverables.

Shelter/WASH Technical Officer

from 10.2023 to 12.2023 (3 months)
Norwegian Refugee Council, Київ (Неприбуткові, благодійні та громадські організації)

Shelter & WASH Technical Assistant

from 04.2023 to 09.2023 (6 months)
Norwegian Refugee Council, Kyiv (Неприбуткові, благодійні та громадські організації)

Head of Presales

from 01.2020 to 10.2022 (2 years 10 months)
Vodaland Ukraine, Київ (Будівництво, архітектура, дизайн інтер'єру)

- as a "player-coach" led the implementation of the plan by a team of three managers (B2B, B2C) in the Kyiv branch.
- realized the company's largest transaction in the last ten years (from developing the project to getting an agreement with the customer).
- built long-term relationships with major customers such as Roshen, MHP, and Eridon, with major design companies such as Mostoproekt, Ukrdiprodor, Energoproject, and many others.
- optimized processes and databases (e.g., the project of the search system in CRM).
- was recognized as the best Product Manager (job combination) in Vodaland Ukraine in 2020. Led the direction of the Interior drainage systems.
- promoted the company's products at conferences, seminars, and webinars.

Technical Presales Manager

from 11.2017 to 12.2019 (2 years 2 months)
Vodaland Ukraine, Київ (Будівництво, архітектура, дизайн інтер'єру)

- provided brand #1 recognition among design companies, architectural workshops, customers, and installation organizations in the Central region of Ukraine.
- was recognized as the best Presales Manager in Vodaland Ukraine (2019-2021). The conversion of designed products into realized products was 30% (max 40 million UAH/year), with annual growth at least 50% in the design plan.
- realized the largest and also profitable transaction of stainless steel products in the company.
- in collaboration with R&D department realized the project of the stainless steel drains with a cylindrical body.
- developed methodological recommendations and video lectures for the design of the interior drainage systems.
- as a Product Manager (job combination), helped the team (volume sales department, retail and dealer network) to meet sales targets in the direction of wastewater treatment and pumping equipment in the Kyiv branch in 2019.
- developed marketing materials for top products.

Technical Presales Manager

from 04.2016 to 09.2017 (1 year 6 months)
Masterpipe Ukraine LLC, Київ (Будівництво, архітектура, дизайн інтер'єру)

- negotiated at different levels with design companies, customers, and installation organizations for the purpose of using the company's product line in the projects of exterior engineering networks at all stages (feasibility study, design, and development).
- collaborated with partners in France, Turkey and Romania to make the best solutions for customers.

Deputy Head of Technology in the Rail fasteners workshop

from 06.2015 to 09.2015 (4 months)
Azovstal iron and steel works PJSC, Metinvest Holding, Маріуполь (Металургійна промисловість, металообробка)

- organized and provisioned technological preparation of production, ensuring the production process in the ball rolling department and rail fasteners department with a total number of about 150 employees.

Technology and Quality Engineer (Rolling department)

from 08.2011 to 06.2015 (3 years 11 months)
Azovstal iron and steel works PJSC, Metinvest Holding, Маріуполь (Металургійна промисловість, металообробка)

- developed and revisioned technological, production and technical instructions, methods and regulations for producing sheet and section rolled products, rails and grinding balls.
- developed enterprise standards and amendments to norms and technical specifications for products.
- conducted metallographic studies of product quality.

Education

Pryazovskyi State Technical University

Applied materials science, Маріуполь
Higher, from 2006 to 2011 (5 years)

Master’s degree.
Grade: Graduated with honors

Additional education and certificates

Excel: Business analysis and forecasting (DATAbi), 27 hours, course project

2023

Project Management Professional (PMP)®

2024
Certificate

Knowledge and skills

• MS Teams
• MS Excel
• MS Word
• MS PowerPoint
• MS Outlook
• AutoCAD
• MS Project
• Conducting presentations

Language proficiencies

• English — advanced
• Ukrainian — fluent

Additional information

Driving license category B

Hobbies and interests
- Football.
- 3D puzzles made of plywood and stainless steel.