Катерина

Kateryna Tereshchenko CSR/English/Spanish teacher

KATERYNA
TERESHCHENKO
CSR/ENGLISH/SPANISH
TEACHER
I`ve been working as an English teacher since I
was a student.

New Era English teacher.
I apply new, unboring methods of studying that
suit either kids or adults.

I`ve been working as a CSR for 2 years, after
which I was promoted to team leader, so I am
excellent at working with a team.

My teammates used to call me a good chef
since I am the funniest person they had ever
met and that is all you should know about my
personality.

EDUCATION EMPLOYMENT HISTORY
Ivan Franko National University of
Lviv 2020 - wow 24/7
current
position team leader of Customer Support
2016-2020 Bachelor of English/Spanish
tasks creation
philology
curriculum creation
direct communication with customers
Khmelnitskyi National University monthly meetings with the team
2020-2021 Master of philology documents creation
onboarding for new hires
2020 Lead generation manager
SKILLS Finding new customers for different IT projects

Team Leading 2017 - English teacher
2020
Onboarding
Took part in the educational process of
CS
students
Tista Planned and delivered English language
Excel lessons that incorporated the use of
Time management authorial audio-visual aids and various
Notion English teaching methods.
Upwork Closely supervised students’ growth and
helped them improve written and oral
Team Psychology
test scores.
Shopify Languages
Ecxellent communicational skills English (advanced)
Learning techniques Spanish (intermediate)
Ukrainian (native)

[open contact info](look above in the "contact info" section) [open contact info](look above in the "contact info" section) inst - katherinettee
Viber/Telegram