Contact information

You can get this candidate's contact information from https://www.work.ua/resumes/8388628/

Work experience

Customer Supporter

from 02.2026 to now (8 months)
Techloq, Дистанційно (IT)

• Technical support for broken websites and apps on Windows or Android, content filtering assistance, software reinstallation, etc.
• Application support for UK and US customers
• Phone and email support in English only

Sales manager

from 07.2025 to 09.2025 (3 months)
Manufacturer of wedding dresses ( Giovanna Alessandro Fashion Group), Чернівці (Оптова торгівля, дистрибуція, імпорт, експорт)

•Handled advertising for the manufacturer

•Made warm and cold calls to bridal salons

•Managed buyers (direct sales of wedding dresses to salons)

•Conducted sales in English and Polish languages

Methodist/Sales Manager

from 10.2023 to 07.2025 (1 year 10 months)
Online English School “AllRight", Дистанційно (Освіта, наука)

- Assessment of English language skills in children aged 3–17
- Participation in the school’s development (trainings, briefings, corporate events)
- Training of new employees
- Presenting and selling courses to the parents

English Teacher

from 08.2022 to 12.2022 (5 months)
Wow! English, інноваційна школа, Кропивницький (Освіта, наука)

-Organize classroom lectures and coursework.
-Prepare materials and activities.
-Assign homework and interesting exercises.
-Identify students with special requirements and create individualized plans.

Call-center Operator

from 01.2022 to 02.2022 (2 months)
INFUSEmedia, Кропивницький (IT)

-Used communication skills in data verification.
-Ensuring the accuracy of data entered into the organization's electronic systems, such as loan applications.

Customer Supporter

from 07.2021 to 12.2021 (6 months)
Telecontact, Кропивницький (IT)

-Handle customer complaints
-Analyze problems and find solutions

Education

Центральноукраїнський державний педагогічний університет імені Володимира Винниченка

Факультет української філології, іноземних мов та соціальних комунікацій
Unfinished higher, from 2019 to 2023 (4 years)

Additional education and certificates

WOW! English

2011 - 2019, 8 лет

Knowledge and skills

• MS Excel
• MS Word
• Користувач Internet
• Комунікабельність
• Здатність до навчання
• Неконфліктність
• Уважність
• Активний продаж
• Ведення CRM
• Прямий продаж
• Організованість

Language proficiencies

• English — advanced
• Ukrainian — fluent
• Polish — above average

Additional information

Sales Manager with experience in B2B and B2C sales, specializing in lead generation, client acquisition, and account management. Skilled in cold and warm outreach, negotiating with international clients, and closing deals in English and Polish. Proven ability to build long-term partnerships, support business growth, and contribute to team development through training and onboarding.
Please contact me via Telegram only, because I`m currently abroad @Lanos20